Our client is a leading freight forwarder and believes that providing a superior level of service matters, as do their network of carefully selected agents around the globe.
We are looking for an enthusiastic, hands-on individual who will strive to deliver excellent client services, with a broad expertise in all Customs environments, understanding the legal framework as well as the Customs and governmental requirements and regulations.
This role is pivotal in ensuring our clients and stakeholders receive a service that exceeds expectations.
The core purpose of this role is to manage and lead a team of 3, which will include organizing day-to-day activities including CHIEF Entries, CDS Entries, Duty Reclaims, Underpayments, Post Entry Amendments, staff management, and advising existing customers on Customs Compliance and Import Airfreight quotations.
Duties Include:
Air & Sea-freight Customs Clearance
Creation and management of ERTS compliance records
Inventory Controls
Liaising with Border Force and other regulatory bodies
Liaising with airlines/airport handlers in a professional manner to meet operational requirements and maintain up-to-date schedule information and shipment status reports
Ensuring all quality control procedures are updated and adhered to
Audits/Compliance
Duty & VAT Reclaims
Customer queries and questions
Raising any issues or concerns with colleagues or line manager regarding imports
Ad hoc duties (Filing/Drop documents to Customs, etc.)
What sort of person our client is looking for:
Team management experience
Knowledge of CDS for customs purposes is required
Knowledge of different types of imports is required (e.g., bonded warehouse, IPR, TIB, etc.)
Detail-oriented
Problem-solving skills
Able to multitask and highly organized
Motivation and determination to succeed
Able to work in a busy office environment or work on your own
Clear and confident communicator, both verbally and in writing
A flexible/adaptable approach to work
Self-starter, able to work with minimal supervision
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