In-Service Support Engineer

Responsibilities: The delivery of our In-Service support obligations, working closely with the Project Manager, Project Engineering Lead, System Design Authority and our customers and users. Providing a proactive response to emerging technical issues, including customer fault reports and technical queries. Working closely with the rest of the engineering team to develop solutions that are technically and commercially acceptable. Diagnosing electrical and mechanical faults on equipment from remote, and on customer sites where required. Monitoring system performance, supporting root cause analysis of faults and seeking opportunities to improve the in-service delivery performance of our products. Supporting the implementation of programmes of inspection and preventative maintenance. Ensuring that customer equipment remains safe and suitable for continued service. Cooperating with the field support team to conduct equipment defect investigations, surveys, integration, and acceptance testing. Maintaining Integrated Logistics Support documentation and implementing change requests as required. Highlighting resource conflicts or constraints to project engineering management. Embracing engineering best practices and processes to enhance engineering excellence and promote continuous improvement. Supporting the obsolescence strategies for a product line. Required Qualifications: A higher diploma or bachelor's degree in a Science, Technology, Engineering, or related disciplines. Newly qualified personnel will be considered. Experience in engineering in any phase of the engineering lifecycle. Demonstrate the capability and willingness to execute support tasks on engineering projects. Conducted technical diagnostics on systems and equipment. Examples of times when you have worked under tight time constraints, in challenging contexts. Display good interpersonal skills with a talent for building rapport with a broad range of internal and external customers from diverse backgrounds. Possess good self, task and organisational management skills. Take personal responsibility for the quality and timeliness of your work, management, and technical decisions. Demonstrate good people and stakeholder management skills, report writing and attention to detail. Cooperate well with others to achieve outstanding outcomes. Possess or look to hold a full driving licence. This role is office based with occasional travel across Ultra sites and to customer and supplier locations. A background working with maritime equipment would be a bonus. Company Overview: Want to work for a successful business, who develop advanced specialist systems to deliver warfighting edge in the modern maritime and underwater battlespace? The company has a number of awards, most recently being named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! Some company benefits are: Optional 9 day fortnight TOIL Flexible working hours 1pm finish on a Friday Annual bonus Casual dress 25 days holiday Christmas shut down. Option to buy or sell holiday. Option to purchase private health care, dental, critical illness etc via salary sacrifice. Reward hub - discounts at over 200 online stores. 4 x annual salary life cover. For full information, please get in touch: Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc. Gattaca Plc provides support services to Matchtech and may assist with processing your application. We currently have 6,550 live graduate jobs and we're adding more all the time.

#J-18808-Ljbffr