Inbound Telephone Sales Advisor
Loughborough
Currys Loughborough Campus, Loughborough, LE11 5XH (Site Based)
Permanent
Full Time
£23,920 Basic Salary + Uncapped Bonus (OTE - £500 per month extra)
Hours – 40 per week, 2-week rotation between the hours of: Monday to Friday: 8am till 8pm / Saturday and Sunday: 8am till 6pm
Start Date: Monday, 17th February 2025 If your application is successful, you will be invited to a short assessment event on
Thursday, 6th February 2025. As a Telephone Sales Advisor (Inbound), you’ll be speaking to our customers who have previously visited our Currys or Mobiles websites and are looking to purchase some of our amazing technology and services. Through effective listening, fact finding and matching the customers’ needs with our amazing technology and services, you’ll convert these calls into sales whilst delivering a best-in-class customer experience and creating customers for life. Don’t worry if you’ve never worked in a telephone sales role, with our training and ongoing support you’ll be able to offer a world class sales experience. Role overview:
As part of this role, you’ll be responsible for: Exploring customer needs and offering suitable products and services from the Currys or Mobiles websites Effectively pitching the benefits of Currys products and services to customers Guiding the customer through the sales journey whilst ensuring they are kept fully informed Working towards and aiming to exceed sales expectations You will need: To be a confident communicator with strong people skills To be driven with the desire to consistently exceed sales targets IT literate with the ability to navigate multiple systems quickly and efficiently A passion for tech! Flexible and adaptable A passion for putting customers first and creating customers for life Previous sales experience would be desirable We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including: Product discounts on the latest tech A range of wellbeing initiatives including cycle to work and eyecare Life Assurance and Sharesave scheme Access to the Aviva Digital GP app, where you can access a GP 24/7 Join our Contact Centre team and we’ll be with you every step of the way, helping you develop the career you want with on-going training and skills for life. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
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Start Date: Monday, 17th February 2025 If your application is successful, you will be invited to a short assessment event on
Thursday, 6th February 2025. As a Telephone Sales Advisor (Inbound), you’ll be speaking to our customers who have previously visited our Currys or Mobiles websites and are looking to purchase some of our amazing technology and services. Through effective listening, fact finding and matching the customers’ needs with our amazing technology and services, you’ll convert these calls into sales whilst delivering a best-in-class customer experience and creating customers for life. Don’t worry if you’ve never worked in a telephone sales role, with our training and ongoing support you’ll be able to offer a world class sales experience. Role overview:
As part of this role, you’ll be responsible for: Exploring customer needs and offering suitable products and services from the Currys or Mobiles websites Effectively pitching the benefits of Currys products and services to customers Guiding the customer through the sales journey whilst ensuring they are kept fully informed Working towards and aiming to exceed sales expectations You will need: To be a confident communicator with strong people skills To be driven with the desire to consistently exceed sales targets IT literate with the ability to navigate multiple systems quickly and efficiently A passion for tech! Flexible and adaptable A passion for putting customers first and creating customers for life Previous sales experience would be desirable We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including: Product discounts on the latest tech A range of wellbeing initiatives including cycle to work and eyecare Life Assurance and Sharesave scheme Access to the Aviva Digital GP app, where you can access a GP 24/7 Join our Contact Centre team and we’ll be with you every step of the way, helping you develop the career you want with on-going training and skills for life. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
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