Proactively working to settle claims on favourable terms for the client within the operational policy and the relevant guidelines. Liaising with relevant parties and experts associated with the claim. Providing excellent customer service and ensuring cases are rotated and actioned within the guidelines whilst maintaining WIP. Liaising with the overall department about case strategy and progression. Previous experience in dealing with NIHL/Industrial Disease claims is essential. Key Skills
Passionate about customer service and care. Work well within a fast-paced and close-knit team environment. Good computer literacy and keyboard skills. Ability to organise and prioritise your workload. Target/goal driven. Experience with MOJ portal and Proclaim is desirable.
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