Information Co-ordinator – Romford Training Centre

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Part timeVolunteer
Location: Romford
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Job offered by: ENGINEERINGUK
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You will need to login before you can apply for a job. View more categories View less categories Sector Training Role Assistant Contract Type Variable Hours Part Time About Network Rail

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter.

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We're continuing to build a diverse organisation which is representative of the people we serve. We want to harness the skills and expertise of our people and attract the best talent, to enable a safe and accessible railway for everyone. To learn why inclusion is important to us, please click

here .

About our people and the recruitment process -

We're an inclusive employer of choice and we welcome applications from everyone!

We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

We're also a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.

Brief Description To act as the focal point within the Control for the provision of timely and relevant information about the network for internal / external parties and customers. Continuously maintain and update relevant information systems. About the role (External) Key Accountabilities:

1. Collate and disseminate information to / from Network Rail Control to TOC / FOC Controls as required, to include providing real time train information to customers, both internal and external, through means such as TYRELL messaging and email messaging.

2. Disseminate accurate, concise and timely information on the OIS screens, in accordance with Network Rail company standards and statutory requirements, to passengers, Train Operator staff, Network Rail staff and other railway Group members, relating to incidents.

3. Input into a daily log of all notable actions, using the available systems in accordance with the relevant company standards and instructions.

4. Work closely with the Route Control Manager in the management of information flows within / out with the control organisation.

5. Produce reports and supporting data to agreed specifications and co-ordinate the provision of other necessary Control information to defined timescales.

6. Assist the Incident Controller (Lead Operations Controller) in creating the prioritised plan in line with the PIDD ACOP requirements.

7. Assist the Train Running Controller in the production & dissemination of an amended train plan during disruptive events.

8. Support the Control Team during manning of Gold Command in the collation of minutes and discussions held during incidents, and also during normal incident management conference calls.

Job Skills, Experience and Qualifications:

Essential

Good Communicator

Good geographical knowledge of applicable Route

Knowledge and demonstrable experience of control procedures and instructions

Demonstrable skill in the use of Microsoft Office package and Control specific software e.g TRUST, CCIL, TRUST DA, Tyrell or other communications system

Knowledge of Train Operating Companies within the route

Good team working skills and ability to make objective decisions

Able to influence others and work under pressure

Desirable

Appreciation of signalling, pway and electrification disciplines

Geographical knowledge of adjoining Routes

Understanding of commercial/ business picture within Network Rail and TOCs

You will work flexible

8-hour shifts

scheduled between

6:00 AM and 10:00 PM , following a

7-day rotating roster . Typically, you'll be scheduled to work

2 to 3 days per week. Company

Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges – but also tremendous opportunities. From our commitments to your development, our range of benefits and our approach to Diversity & Inclusion, we believe there are many reasons to join the team at Network Rail. We’re proactive in empowering employees with the knowledge to help them progress. We encourage all our employees to be ambitious, and offer great training and career development opportunities. As the railway becomes bigger and more technologically advanced, it’s crucial that our employees have the right skills to develop their careers and meet the challenges ahead. We believe that investing in our people is one of the most effective ways of improving the safety, reliability and efficiency of the railway. We also know that it’s vital to get each individual’s training programme just right. As well as helping us to meet our immediate needs, we believe this is an approach that encourages people to stay with us and develop their careers. Your health, wellbeing and benefits

We believe that safety and performance go hand in hand and this doesn’t just mean safety on the railway! We are committed to the wellbeing of our employees and believe, that should come first. We provide access to support services such as our employee assistance program to help you with finances, family, health and wellbeing. In addition to this, we offer excellent benefits, are sensitive to work-life balance and encourage our employees to use their 5 volunteer days for their favourite causes. We have a range of benefits including:

28 days annual leave entitlement. My benefits – Our discounted online shopping site. A range of discounted offers including, childcare vouchers, Healthcare offers – cycle to work, healthcare club discounted membership and other benefits. Subsidies of up to 75% on rail and underground season tickets. A range of pension schemes. 2 weeks paid reserve leave for our Armed Forces community. What Diversity and Inclusion means to us

‘Diversity’ means recognising differences between people while valuing the contribution they make. ‘Inclusion’ means creating safe and welcoming workplaces with fair cultures that encourages innovative and fresh ways of thinking. Our aspiration is that the behaviours and actions that support diversity and inclusion will come from the conviction of everyone here at Network Rail – making diversity and inclusion a conscious part of how we run our business throughout Britain. Disability Confident Leader

Network Rail is an accreditedDisability Confident Leader . This means, where a disabled applicant meets the essential criteria for any of our vacancies, they will receive an interview. Find out more about our recruitment processhere Create a job alert and receive personalised job recommendations straight to your inbox.

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