Main area: Digital Optimisation and Data Quality
Grade Band: 4
Contract: 12 months (Funding only approved on fixed-term basis)
Hours: Full time - 37.5 hours per week
Job ref: 350-TWS6714163-A
Employer: Mersey Care NHS Foundation Trust
Employer type: NHS
Site: Saturn House
Town: Liverpool
Salary: £26,530 - £29,114 per annum
Salary period: Yearly
Closing: 02/02/2025 23:59
Interview date: 13/02/2025
Band 4
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore, we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. Job overview
This is an exciting opportunity to join the Data Quality Team in Informatics Merseyside as an Information Facilitator. The Data Quality team supports GP practices across Liverpool in improving the use of the clinical systems and assisting with general data quality and the uptake and delivery of Informatics programmes. We are ideally looking for candidates with
significant experience of working in GP practices.
You should have familiarity with working with GP clinical systems, clinical coding, and general informatics support in a GP practice setting. Your role will also be to facilitate Digital Optimisation in General Practices, implementing and supporting digital projects, optimising the use of clinical and IT systems, and optimising GP practice digital systems and processes. Main duties of the job
Extensive use of GP IT clinical systems Work closely with the Practices to help them develop their IT systems, to move away from paper records and use the computer system to record clinical data to support improvement in the quality of care. Implementing and influencing the use of protocols, policies, and procedures as produced by Liverpool Place. Persuade and influence reluctant GPs and practice staff to make better use of their clinical system. Facilitate the Digital Optimisation Programme in General Practices. Facilitate and support Digital/IT projects in General Practice. Optimise GP Practices' use of existing/new digital processes and systems. Signpost GP practices to new technologies, new GP processes, and new systems. Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction, and brain injury services. At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. Detailed job description and main responsibilities
To support the development of the use of information to improve patient care by entering complex clinical data onto the practice clinical computer system. Supporting practices in the development and maintenance of chronic disease registers. Enter clinical information from patient notes adhering to relevant protocols and policies and to data confidentiality. To ensure accuracy and to maintain concentration over prolonged periods of time. To assist the practices towards becoming paper lite – developing this process through effective change management. To pro-actively develop, devise and implement policies/protocols procedures in line with paper lite processes. To work autonomously and refer to Information Co-ordinator as necessary. To communicate effectively at all levels with Liverpool Place/Sefton Place and multidisciplinary Primary Health Care Teams. To help to implement Snomed / clinical terms formularies and templates into practice systems. To retrieve, analyse, validate and audit clinic data within the practice. To report on results of audits, quality of data and training needs of the practice. To identify, report, facilitate IM&T training to multidisciplinary Primary Health Care Teams in practice. To work in consultation with the Information Co-ordinator to ensure that aims of the improving clinical use project are being delivered effectively. Act as a resource for other practices promoting the use of clinical systems. Person specification
Values
Accountability Responsive to service users Engaging leadership style Transparency and honesty Discreet Ownership Communication Quality Technical Skills
Data analysis Interpretation of health data skills Experience of using Microsoft products including Word, Excel, Access, PowerPoint Skills
Ability to manage and prioritise a heavy and diverse workload Ability to work under pressure and meet deadlines Ability to work autonomously and on own initiative Awareness of NHS quality agendas and supporting health policies Understanding of clinical audit Understanding of Data Protection Act Understanding of Security & Confidentiality Flexibility Knowledge of GMS contract and Qualities and Outcomes Framework Training Facilitation Presentation Team working ethic Experience
Understanding of the NHS Primary Care agenda Supporting the implementation of change Familiarity with GP clinical information systems and clinical coding Working within a primary care setting Training adults Qualifications
Educated to ‘O’ level/GCSE standard or good standard of education with proven relevant experience Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview. As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. Should you require a reasonable adjustment to our recruitment process please email [emailprotected] to ensure that measures can be put in place to support you. We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications. The Trust expects all post holders who require an enhanced DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Flexible working requests will be considered for all roles. Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore, we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. Job overview
This is an exciting opportunity to join the Data Quality Team in Informatics Merseyside as an Information Facilitator. The Data Quality team supports GP practices across Liverpool in improving the use of the clinical systems and assisting with general data quality and the uptake and delivery of Informatics programmes. We are ideally looking for candidates with
significant experience of working in GP practices.
You should have familiarity with working with GP clinical systems, clinical coding, and general informatics support in a GP practice setting. Your role will also be to facilitate Digital Optimisation in General Practices, implementing and supporting digital projects, optimising the use of clinical and IT systems, and optimising GP practice digital systems and processes. Main duties of the job
Extensive use of GP IT clinical systems Work closely with the Practices to help them develop their IT systems, to move away from paper records and use the computer system to record clinical data to support improvement in the quality of care. Implementing and influencing the use of protocols, policies, and procedures as produced by Liverpool Place. Persuade and influence reluctant GPs and practice staff to make better use of their clinical system. Facilitate the Digital Optimisation Programme in General Practices. Facilitate and support Digital/IT projects in General Practice. Optimise GP Practices' use of existing/new digital processes and systems. Signpost GP practices to new technologies, new GP processes, and new systems. Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction, and brain injury services. At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. Detailed job description and main responsibilities
To support the development of the use of information to improve patient care by entering complex clinical data onto the practice clinical computer system. Supporting practices in the development and maintenance of chronic disease registers. Enter clinical information from patient notes adhering to relevant protocols and policies and to data confidentiality. To ensure accuracy and to maintain concentration over prolonged periods of time. To assist the practices towards becoming paper lite – developing this process through effective change management. To pro-actively develop, devise and implement policies/protocols procedures in line with paper lite processes. To work autonomously and refer to Information Co-ordinator as necessary. To communicate effectively at all levels with Liverpool Place/Sefton Place and multidisciplinary Primary Health Care Teams. To help to implement Snomed / clinical terms formularies and templates into practice systems. To retrieve, analyse, validate and audit clinic data within the practice. To report on results of audits, quality of data and training needs of the practice. To identify, report, facilitate IM&T training to multidisciplinary Primary Health Care Teams in practice. To work in consultation with the Information Co-ordinator to ensure that aims of the improving clinical use project are being delivered effectively. Act as a resource for other practices promoting the use of clinical systems. Person specification
Values
Accountability Responsive to service users Engaging leadership style Transparency and honesty Discreet Ownership Communication Quality Technical Skills
Data analysis Interpretation of health data skills Experience of using Microsoft products including Word, Excel, Access, PowerPoint Skills
Ability to manage and prioritise a heavy and diverse workload Ability to work under pressure and meet deadlines Ability to work autonomously and on own initiative Awareness of NHS quality agendas and supporting health policies Understanding of clinical audit Understanding of Data Protection Act Understanding of Security & Confidentiality Flexibility Knowledge of GMS contract and Qualities and Outcomes Framework Training Facilitation Presentation Team working ethic Experience
Understanding of the NHS Primary Care agenda Supporting the implementation of change Familiarity with GP clinical information systems and clinical coding Working within a primary care setting Training adults Qualifications
Educated to ‘O’ level/GCSE standard or good standard of education with proven relevant experience Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview. As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. Should you require a reasonable adjustment to our recruitment process please email [emailprotected] to ensure that measures can be put in place to support you. We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications. The Trust expects all post holders who require an enhanced DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Flexible working requests will be considered for all roles. Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.
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