Description
An ideal candidate will be a person who diagnoses computer problems, monitors computer processing systems, installs software, and performs tests on computer equipment and applications. Technicians will also set up computer equipment, schedule maintenance, and teach clients to use programs. Other job duties can include minor repairs and computer parts ordering. The candidate must be able to listen to users' computer problems and ask probing questions that investigate the issue. They also must be able to provide clear directions for users to follow to help solve their issues. The candidate needs an abundance of patience and good communication skills to carry out their roles as users can often be frustrated or lack the technical skills to solve their IT issues. Hard Skills: Knowledge of computer hardware, software, and operating systems; Technical troubleshooting and problem-solving skills; Networking experience; Familiarity with computer peripherals; Ability to assemble, install, and repair computers; Understanding of cloud computing; Ability to diagnose, repair, and upgrade computer systems. Soft Skills: Excellent communication skills; Patience and problem-solving aptitude; Attention to detail; Ability to work independently; Time management and organizational skills; Customer service and support; Ability to learn quickly and adapt to new technologies. Hourly Pay Range: $18.85 - $30.65 Qualifications
Associate's degree in Computer Science, Information Technology or a related field and one (1) year of related experience required. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. Equal Opportunity Statement
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, religion, sexual orientation, gender identity, gender expression, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix. Primary Location
:
University
Job Category
:
Information Technology
Organization
:
392305091 Pathology Finance
Employee Status
:
Regular
Shift
:
Day/1st Shift
Work Arrangement (final schedule to be determined by the department/hiring manager)
:
Remote/Hybrid Eligible #J-18808-Ljbffr
An ideal candidate will be a person who diagnoses computer problems, monitors computer processing systems, installs software, and performs tests on computer equipment and applications. Technicians will also set up computer equipment, schedule maintenance, and teach clients to use programs. Other job duties can include minor repairs and computer parts ordering. The candidate must be able to listen to users' computer problems and ask probing questions that investigate the issue. They also must be able to provide clear directions for users to follow to help solve their issues. The candidate needs an abundance of patience and good communication skills to carry out their roles as users can often be frustrated or lack the technical skills to solve their IT issues. Hard Skills: Knowledge of computer hardware, software, and operating systems; Technical troubleshooting and problem-solving skills; Networking experience; Familiarity with computer peripherals; Ability to assemble, install, and repair computers; Understanding of cloud computing; Ability to diagnose, repair, and upgrade computer systems. Soft Skills: Excellent communication skills; Patience and problem-solving aptitude; Attention to detail; Ability to work independently; Time management and organizational skills; Customer service and support; Ability to learn quickly and adapt to new technologies. Hourly Pay Range: $18.85 - $30.65 Qualifications
Associate's degree in Computer Science, Information Technology or a related field and one (1) year of related experience required. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. Equal Opportunity Statement
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, religion, sexual orientation, gender identity, gender expression, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix. Primary Location
:
University
Job Category
:
Information Technology
Organization
:
392305091 Pathology Finance
Employee Status
:
Regular
Shift
:
Day/1st Shift
Work Arrangement (final schedule to be determined by the department/hiring manager)
:
Remote/Hybrid Eligible #J-18808-Ljbffr
