Information Technology Consultant

IT Technician – Field and Desk Based Bradford Bradford and surrounding areas Computeam is a fast growing education technology provider, delivering managed IT services to over 500 school and Multi-academy Trust clients across the UK. With 35% YoY growth over the past two years we are recognised as a world class employer by Best Companies Index. We are now looking for a IT Technician to join our world class company. Candidates must have a good understanding of an experienced IT Technician and be someone who is competent working with clients, customers and colleagues of all levels of seniority. What do our IT Engineers and Consultants do? Make regular visits to client schools to provide effective on-site responses to a range of IT networking and end user support requests. Looking after around 5 - 10 schools. Use robust and developing knowledge to support across IT services and technologies, including Microsoft, Google and Apple platforms. Process and escalate incoming requests for support both on site and remotely via the helpdesk. Participate in project work at client sites, with the potential for developing the direction and scope of these projects in the future. Work closely with our expert Account Managers to provide holistic technical support and consultancy for valued clients in schools. What skills should you have? Around 3 years’ demonstrable experience in IT support services or consultancy. Practical working knowledge of firewalls and HP Aruba switches in the Education or Public sectors ideally. Windows AD, Microsoft Office 365 and Azure AD. Knowledge of LAN & WAN technologies. Some VMWare and Microsoft Hyper-V experience (desirable). Some experience in recent Microsoft Server 2016-2019 builds. Experience with Google Workspace For Education (desirable). Experience with On-Premises software (desirable). Relevant certification in Networking (e.g., CCNA) and/or Microsoft. Clear DBS required. Own car and full driving licence essential. Why Computeam? We have been recognised as a World Class Employee by Best Companies in 2023 and we have excellent engagement and wellbeing practices, which in turn drives an excellent service for our clients. We believe in rewarding our staff and sharing in Computeam’s success. Our values: Passion – truly engage with our aim and use that to provide the best service you can in your role. Purpose – make your actions purposeful and positive. People – collaborate with the team to support and develop on a peer to peer basis. Proud – demonstrate pride in the role you are doing and how this will impact better outcomes in education. Just some of our Company Benefits include: Employer Pension Contributions. Employee Assistance Plan. Laptop and Mobile Phone. Holiday entitlement starting at 22 days increasing with length of service. Additional Birthday leave. Company Carbon footprint offset with Ecologi. Cycle to work scheme. Salary sacrifice EV car scheme. Funded professional training and access to our inhouse training platform. What are the hours and working patterns? 40 hours a week between 8am – 5.30pm, Monday – Friday, predominantly school site visits, some work from home, visits to the regional Head Office. Computeam Pay Scale Grade 3: IT Technician – Desk & Field Based, 2nd Line Mileage expenses reimbursement (own car essential and full driving licence). Job Types: Full-time, Permanent. Pay: £24,000.00-£30,000.00 per year. Schedule: Monday to Friday. Experience: Technical Support: 2 years (required). Licence/Certification: FULL UK Driving Licence (required). Willingness to travel: 75% (required). Work Location:

On the road. Seniority level

Associate Employment type

Full-time Job function

Information Technology and Education Industries

IT Services and IT Consulting

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