Information Technology Support Engineer
This Information Technology Support Engineer role is focused on to provide excellent customer care. It would suit someone who can bring support through efficient and organised ticket management to the role.
Known job details
- Work model: On-site
- Shift: Weekends
- Sit with our knowledgeable Service Desk when at head office, who will fully support you in your day to day.
- Be utilising your excellent and prompt customer support skills and will represent Tailor Made Technologies in a professional and courteous manner over the phone, email and face to.
- Weekend shifts (Saturday and Sunday) are worked from home , with weekdays based at the office in Whiteley.
- Join a Trusted Partner for Transformative Managed Technology.
Likely focus of the role
- To provide excellent customer care.
- Providing first response fixes to customers via the phone, face to face, or email.
- Providing resolution to incidents, requests, and appropriately escalating all others.
Requirements mentioned
- Results driven with a proven track record of achieving.
- Self-motivated and proactive.
- Ability to be resilient and to work under pressure.
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