Infrastructure Software Manager

About the Role We are seeking an innovative and strategic Infrastructure Software Manager to support, advance and maximise several critical IT services for the University. The Infrastructure Software team is vital within IT Services. It is responsible for authentication and identity management services, Office 365 technologies including email, Teams, SharePoint, OneDrive, end user account generation and management of more than 25,000 accounts. About You You will be leading a dedicated and enthusiastic team of IT specialists, committed to delivering valuable, secure and reliable services across the university. The Infrastructure Software Manager will utilise expert levels of knowledge in IT infrastructure to resolve complex technical issues, drive project activities and advance our service offerings. Candidates should have a degree (or equivalent) in an IT related subject and have proven experience of systems engineering and team management across a variety of technical disciplines, including: Office 365 with an understanding of related protocols. Microsoft Active Directory and Azure Entra ID. Microsoft Azure IaaS and PaaS management and configuration. Modern authentication and Email security protocols. The use of PowerShell for system administration and task automation. Identity and privileged access management. Cloud storage systems such as OneDrive, SharePoint and DropBox. About Queen Mary At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable. Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers. We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form. Benefits We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum, a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work-life balance and family-friendly, inclusive employment policies, campus facilities and flexible working arrangements. Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly. £53,449 to £59,495 per annum

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