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Fernox is a leading manufacturer of water treatment chemical products, central heating system filters, plumbing consumables and diagnostic testing services. Fernox has pioneered the development of energy efficient products both for traditional and renewable technology in domestic and commercial applications. The business is committed to a progressive Research and Development programme and has invested in an extensive in-house R&D team of scientists a based in the UK, US and India. Its operating headquarters are located in Woking, UK with manufacturing facilities in the UK and Europe and offices in France, Germany, Italy, Belgium, Netherlands, Hungary, People’s Republic of China and the US, with plans to expand further into Eastern Europe and Asia. Fernox operates as a subsidiary business of MacDermid Enthone Industrial Solutions, a global diversified producer of high technology specialty products and a provider of technical services, and is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.
Who are we looking for?
To act as a customer focused and proactive first point of contact for Customers and the external sales team, administrative duties, handling of orders from the point of order to dispatch and stock allocation. What will you be doing?
National and international customer care Recording offers and orders in the system for customers Recording orders (material for the warehouse) Maintaining price and customer data in the system Monitoring returns processes and creating credit notes Processing complaints and claims Tracking stock movements and safety stocks Supply and support of data recycling and disposal Reporting (sales figures, standard articles, forecasts, demarcations with JDE) Creation of condition agreements and price lists with other customers Participation in trade fairs, inventories, etc. Support with marketing-related tasks (translations, data sheets, flyers, product catalogs, etc.) General support of the external sales team General correspondence and administration as well as daily phone calls Who are You?
Completed commercial training (ideally in industry or export and wholesale trade (m/f/d)) and/or comparable qualification. What competencies will you need?
Experience in internal sales Excellent communication skills including negotiation skills Solution-oriented approach Ability to work in a team and good social skills Fluent German and very good English skills Confident handling of MS Office and good knowledge of ERP systems We are Offering...
A secure and long-term job in a dynamic and multidisciplinary team Comprehensive introduction to various areas of responsibility Continuous development opportunities and support through targeted training programs An open corporate culture where your ideas and suggestions are valued Attractive social benefits and employee offers Performance-oriented compensation with the opportunity to earn additional bonuses for good performance 30 days of vacation per year and a weekly working time of 37.5 hours Collegiality, respect, and recognition as fundamental values of our company Equal Opportunity Employer
All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-ED1
#J-18808-Ljbffr
To act as a customer focused and proactive first point of contact for Customers and the external sales team, administrative duties, handling of orders from the point of order to dispatch and stock allocation. What will you be doing?
National and international customer care Recording offers and orders in the system for customers Recording orders (material for the warehouse) Maintaining price and customer data in the system Monitoring returns processes and creating credit notes Processing complaints and claims Tracking stock movements and safety stocks Supply and support of data recycling and disposal Reporting (sales figures, standard articles, forecasts, demarcations with JDE) Creation of condition agreements and price lists with other customers Participation in trade fairs, inventories, etc. Support with marketing-related tasks (translations, data sheets, flyers, product catalogs, etc.) General support of the external sales team General correspondence and administration as well as daily phone calls Who are You?
Completed commercial training (ideally in industry or export and wholesale trade (m/f/d)) and/or comparable qualification. What competencies will you need?
Experience in internal sales Excellent communication skills including negotiation skills Solution-oriented approach Ability to work in a team and good social skills Fluent German and very good English skills Confident handling of MS Office and good knowledge of ERP systems We are Offering...
A secure and long-term job in a dynamic and multidisciplinary team Comprehensive introduction to various areas of responsibility Continuous development opportunities and support through targeted training programs An open corporate culture where your ideas and suggestions are valued Attractive social benefits and employee offers Performance-oriented compensation with the opportunity to earn additional bonuses for good performance 30 days of vacation per year and a weekly working time of 37.5 hours Collegiality, respect, and recognition as fundamental values of our company Equal Opportunity Employer
All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-ED1
#J-18808-Ljbffr
