About us
Pointer is a dynamic, values-driven organisation, proudly celebrating over 50 years of service excellence. As a leading specialist in electronic security and fire detection, we employ a dedicated team of 200 colleagues across the UK and generate annual revenues of £17 million.
Our success is rooted in our commitment to delivering exceptional quality to our customers, including some of the UK’s top blue-chip companies. At the heart of this commitment are our colleagues—the driving force behind our high standards. Many of our team members have grown with us, beginning their journeys through our well-established apprenticeship program, which has fostered long-standing careers and a culture of loyalty.
Built on trust, respect, empowerment, and engagement, our culture places a strong emphasis on customer focus and integrity. We’re proud to be IIP Gold accredited, and with sights set on achieving Platinum accreditation, we continually strive for the highest standards in everything we do. At Pointer, we’re not just building careers; we’re empowering people to make a difference.
Pointer Limited is an equal opportunities employer and we abide by the Equalities Act 2010.
Role Purpose:
To assist the Engineering team in the technical execution and co-ordination of a wide range of Systems integrated contracts with safe and timely delivery, co-ordinating and managing the day to day site activities, carrying out installation and commissioning works and managing site engineering team along with our subcontract teams during the installation and commissioning stages. To install and commission security systems and to provide customers with a service in accordance with the Company’s published standards and to conform to all relevant British Standards.
Role Responsibilities and Major Activities:
To carry out installations within contract budget and timescales
Co-ordination of daily site activities including internal and external interfaces and sub-contractor resource
Liaise with clients and attend site meetings to ensure the ongoing relationship is upheld
Liaison with subcontractors on day to day activities
Production of accurate project reports as directed by the Supervisor
Accurate and timely completion of paperwork
Deliver excellent customer service at all times
Qualifications and Experience:
Understanding Security, access control and IP CCTV security disciplines, integrated and standalone solutions.
Working knowledge of CDM regulations on projects would be an advantage
Experience in working both independently and in a team-orientated environment
Experience/knowledge of networks, network architectures and client server topologies would be advantageous
Relevant qualification/experience in the electronic security industry
Current full driving license
Preferred equipment knowledge:
IDS – Galaxy, Pyronix, Texecom
Access – NEDAP, Paxton, PAC
IP CCTV – AXIS, PELCO, BOSCH, HANWHA
VMS – Geutebreuk, Milestone, Cortech, Indigo Vision
Intercoms – Zenitel, Commend, BPT
PIDS - South West Microwave, Geoquip, Gallagher
Skills and Behaviours:
An excellent and engaging communication style
Customer centric
A problem solver
Proactive, resilient and a team-player
An ambassador for the Pointer brand
Curious and passionate about continuous improvement
Job Type: Full-time
Pay: From £34,000.00 per year
Benefits:
Company car
Enhanced annual leave
Company pension
Employee discount
Free flu jabs
Health & wellbeing programme
Life insurance
Referral programme
License/Certification:
Driver's License (required)
Location:
West Midlands (required)
Work Location: On the road
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