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Job Description - Insurance Assistant Officer (24002363)
Job Description Job Number:
24002363 Finance Open-Ended/Permanent - Full Time Closing Date
03-Feb-2025, 11:59:00 PM Disclosure and Barring Service Requirement: Not Applicable. The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found
here . The role of Insurance Assistant Officer sits within the Finance Department of Durham University and is to support the Insurance Manager in delivering all aspects of insurance services across the University. This will include assisting with the annual data collection for the insurance renewal exercise, the provision of travel cover via our in-house system for staff and students travelling on University business, updating the Motor Insurance Database with changes to the University’s fleet vehicles, dealing with Durham Student Organisations, providing advice and guidance on all manner of insurance queries from travel to liability, updating the SharePoint site for the Insurance Service on all manner of queries, and handling all types of claims in conjunction with our cover providers from travel claims to liability claims. This is a hybrid role so will involve a minimum of 2 days in the office each week. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 39 days per year. Parking across campus, a cycle to work scheme, and discounts with local bus and train companies. Support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities. On-site nursery and access to holiday camps for children aged 5-16. Generous family-friendly policies, including maternity and adoption leave. Commitment to professional development with a range of development courses and apprenticeships. Opportunities to participate in staff volunteering activities. Discounts via our benefits portal including money off at supermarkets and attractions. Generous pension schemes. Discover more about our total rewards and benefits package
here . Durham University is committed to equality, diversity, and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential. We actively work towards providing an environment where our staff and students can study, work, and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our workforce including people with disabilities, women, and black, Asian, and minority ethnic communities. What you need to demonstrate when you apply/Person Specification When you apply, it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Your application should cover the following criteria: Qualifications/Experience
Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience. Post-16 qualification or equivalent experience, preferably with the Chartered Insurance Institute. Relevant experience in the insurance industry handling a broad range of covers in a large organisation. Experience of managing time to meet deadlines and working under pressure without compromising on quality. Experience of providing advice and guidance to a range of customers and colleagues. Skills/Abilities/Knowledge
Excellent spoken and written communication skills. Strong digital competence across a range of digital devices and apps. Ability to solve problems and make pragmatic decisions. Committed to continuing professional development. Ability to accurately record information and data. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. What you are required to submit: A CV A supporting statement which shows examples of how you meet all of the criteria within the Person Specification Contact details If you would like to have a chat or ask any questions about the role, Claire Robinson would be happy to speak to you. Please contact Claire initially on claire.robinson@durham.ac.uk Typical Role Requirements Service Delivery
Show a commitment to equality, diversity and inclusion and the University’s values. Ensure that relevant regulatory and professional standards are being used within services being delivered by your team. Help to develop and implement policies and procedures relating to your service area. Respond to all manner of insurance queries and provide information/advice. Handle all types of insurance claims. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement.
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Job Description Job Number:
24002363 Finance Open-Ended/Permanent - Full Time Closing Date
03-Feb-2025, 11:59:00 PM Disclosure and Barring Service Requirement: Not Applicable. The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found
here . The role of Insurance Assistant Officer sits within the Finance Department of Durham University and is to support the Insurance Manager in delivering all aspects of insurance services across the University. This will include assisting with the annual data collection for the insurance renewal exercise, the provision of travel cover via our in-house system for staff and students travelling on University business, updating the Motor Insurance Database with changes to the University’s fleet vehicles, dealing with Durham Student Organisations, providing advice and guidance on all manner of insurance queries from travel to liability, updating the SharePoint site for the Insurance Service on all manner of queries, and handling all types of claims in conjunction with our cover providers from travel claims to liability claims. This is a hybrid role so will involve a minimum of 2 days in the office each week. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 39 days per year. Parking across campus, a cycle to work scheme, and discounts with local bus and train companies. Support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities. On-site nursery and access to holiday camps for children aged 5-16. Generous family-friendly policies, including maternity and adoption leave. Commitment to professional development with a range of development courses and apprenticeships. Opportunities to participate in staff volunteering activities. Discounts via our benefits portal including money off at supermarkets and attractions. Generous pension schemes. Discover more about our total rewards and benefits package
here . Durham University is committed to equality, diversity, and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential. We actively work towards providing an environment where our staff and students can study, work, and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our workforce including people with disabilities, women, and black, Asian, and minority ethnic communities. What you need to demonstrate when you apply/Person Specification When you apply, it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Your application should cover the following criteria: Qualifications/Experience
Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience. Post-16 qualification or equivalent experience, preferably with the Chartered Insurance Institute. Relevant experience in the insurance industry handling a broad range of covers in a large organisation. Experience of managing time to meet deadlines and working under pressure without compromising on quality. Experience of providing advice and guidance to a range of customers and colleagues. Skills/Abilities/Knowledge
Excellent spoken and written communication skills. Strong digital competence across a range of digital devices and apps. Ability to solve problems and make pragmatic decisions. Committed to continuing professional development. Ability to accurately record information and data. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. What you are required to submit: A CV A supporting statement which shows examples of how you meet all of the criteria within the Person Specification Contact details If you would like to have a chat or ask any questions about the role, Claire Robinson would be happy to speak to you. Please contact Claire initially on claire.robinson@durham.ac.uk Typical Role Requirements Service Delivery
Show a commitment to equality, diversity and inclusion and the University’s values. Ensure that relevant regulatory and professional standards are being used within services being delivered by your team. Help to develop and implement policies and procedures relating to your service area. Respond to all manner of insurance queries and provide information/advice. Handle all types of insurance claims. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement.
#J-18808-Ljbffr
