Insurance Assistant Officer

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Full time
Location: Bath
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Job offered by: Durham University
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Category:
We welcome applications from candidates with disabilities, neurodiversity and long-term health conditions, and we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the recruitment and interview process wherever it is reasonable to do so and, where successful, adjustments will be made to support people within their role. If you are unable to complete your application via our recruitment system or would like to discuss any reasonable adjustments to support you in the application process, please get in touch with us on e.recruitment@durham.ac.uk Job Description - Insurance Assistant Officer (24002363)

Job Number:

24002363 Department:

Finance Type:

Open-Ended/Permanent - Full Time Closing Date:

03-Feb-2025, 11:59:00 PM Disclosure and Barring Service Requirement:

Not Applicable. The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. The role of Insurance Assistant Officer sits within the Finance Department of Durham University and is to support the Insurance Manager in delivering all aspects of insurance services across the University. This will include assisting with the annual data collection for the insurance renewal exercise, provision of travel cover via our in-house system for staff and students travelling on University business, updating the Motor Insurance Database with changes to the University’s fleet vehicles, providing advice and guidance on all manner of insurance queries from travel to liability, updating the SharePoint site for the Insurance Service, and handling all types of claims in conjunction with our cover providers from travel claims to liability claims. This is a hybrid role, requiring a minimum of 2 days in the office each week. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 39 days per year. Parking across campus and a cycle to work scheme. Support for health and wellbeing including discounted membership for gym facilities and access to a 24-7 Employee Assistance Programme. On-site nursery and access to holiday camps for children aged 5-16. Generous family-friendly policies, including maternity and adoption leave. Commitment to professional development with a comprehensive range of development courses. Opportunities for staff volunteering activities. Discounts available via our benefits portal. Generous pension schemes. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential. We welcome and encourage applications from members of groups who are under-represented in our workforce. What you need to demonstrate when you apply/Person Specification Qualifications/Experience Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience. Post-16 qualification or equivalent experience, preferably with the Chartered Insurance Institute. Relevant experience in the insurance industry handling a broad range of covers in a large organisation. Experience of managing time to meet deadlines and working under pressure. Experience of providing advice and guidance to a range of customers and colleagues. Skills/Abilities/Knowledge Excellent spoken and written communication skills. Strong digital competence across a range of devices and applications. Ability to solve problems and plan solutions. Committed to continuing professional development. Ability to accurately record information and data. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. What you are required to submit: A CV A supporting statement which shows examples of how you meet all of the criteria within the Person Specification Contact details If you would like to have a chat or ask any questions about the role, Claire Robinson would be happy to speak to you. Please contact Claire initially on claire.robinson@durham.ac.uk Typical Role Requirements Service Delivery Show a commitment to equality, diversity and inclusion and the University’s values. Respond to all manner of insurance queries and provide information/advice. Handle all types of insurance claims. Assist the Insurance Manager in the collation of data for the annual insurance renewal exercise. Update the SharePoint site for the Insurance Service. Please note that in submitting your application, Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement.

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