Role:
Insurance Broker - Non Standard Technical Motor Location:
Winchester Salary:
Good level of salary depending on experience Reports To:
Operations manager/Group Manager Work Hours:
Monday to Friday, 08.40 to 5pm - Saturdays 9am till Noon
Job Summary: Working in a busy team mainly dealing with referrals and quotes for car and van insurance that are non-standard. Supporting the team with knowledge and obtaining quotes from our off-screen insurer partners. Contacting clients with our best quotes and referring results back to team members. Dealing with enquiries and generally providing a
Can Do
attitude aiming to impress and please our clients. We work in a busy environment arranging and renewing policies, and you will need to be used to working in such a fast pace.
Essential Skills:
Good standard of education Good proven sales skills Good oral and written communication skills Patience, politeness, and professionalism in a busy environment Ability to multi-task and prioritise Ability to communicate with both clients and colleagues at all levels of seniority Liaise effectively with other internal departments and external insurers Confidence to deal with difficult situations and seek guidance from managers when appropriate Good team working skills and ability to work with minimal supervision Desire to gain full understanding of products and processes and complete CPD (Continuous Professional Development) Computer skills - Word and Excel Understanding of the Data Protection Act Empathy and a caring attitude
Main Duties and Responsibilities: Selling, advising, and arranging personal lines insurance Demonstrating a positive, enthusiastic attitude towards clients and recognising the importance of being a team player Understanding clients' needs and requirements and working to impress them with knowledge and helpful attitude Providing client service in line with company policies and internal compliance Understanding the scope of products we deal with representing over 30 different insurers Being a point of contact for clients' needs and dealing with these requirements to successful outcomes Maintaining a good level of personal smartness and presentation Actively following company policies and complying with data protection Contacting clients for required information, payment, and supporting documents to fulfil validation requirements Completing accurate records and computer files, diaries, journals, and ensuring others can follow notes and history Attending staff meetings and training as required Following instructions from managers and attending to jobs required
Desirable: Previous experience in the car insurance sector Previous experience in banking or retail Understanding of cars Call centre experience Ability to problem solve Good understanding of maths and percentages
You can apply for this role by sending an email to
jobs@cityinsurance.co.uk
clearly stating what role you are applying for and attaching your current CV and any other relevant information. #J-18808-Ljbffr