Integrated Care Clinician (Nurse) - St Asaph
Band 6
Main area: Remote Clinical Triage (Nurse) Grade Band 6 Contract: Permanent Hours: 37.5 hours per week (Shift work, Weekends, Bank Holidays) Job ref: 020-NMR004-0125 Site: Ty Elwy, St Asaph Salary: £37,898 - £45,637 per annum (pro rata if part time) Salary period: Yearly Closing date: 06/02/2025 23:59 Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received. All applicants are invited to apply in Welsh; any application submitted in Welsh will not be treated less favourably than an application made in English. Job Overview
The post holder will undertake telephone triage assessments of patients efficiently and effectively. They will implement/advise the most appropriate intervention to meet patient needs using best clinical practice, adhering to Trust Policy, protocols, and guidelines. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Main Duties of the Job
To undertake safe and effective telephone clinical assessment, providing advice, and if necessary onward referral to the appropriate agency/professional for people with a wide range of conditions accessing the service. Exercise a high degree of professional autonomy and clinical judgement by critically analysing complex information. Utilise Clinical decision support software (CDSS), a generic symptomatic assessment tool/framework, or Emergency Communication Nurse System (ECNS). Refer to other members of the multidisciplinary team as appropriate. Manage calls in a safe, clinically/situationally appropriate and evidence-based manner. Identify emergency situations and redirect care appropriately. Provide self-care advice to empower callers to manage their symptoms at home where appropriate. Support callers to CHOOSE WELL by advising on the correct use of primary care, emergency services, and other health or social care related organisations. Person Specification
Qualifications and/or Knowledge & Experience
NMC Registered Nurse (adult or Child), relevant clinical practice as a nurse in front line, acute or chronic care, or telephone-based triage or HCPC Registered Paramedic with demonstrable post-registration experience as a Paramedic in front line services. Evidence of undertaking regular update training and continuous personal/professional development as required by the regulating body. Aptitude and Abilities
Able to demonstrate strong listening and communication skills. Able to empathise with and reassure patients and their family members/friends in crisis situations. Able to take and follow instructions. Able to demonstrate team working with a collaborative style. Able to work on own initiative and make decisions. Able to demonstrate sound clinical decision-making capabilities. Able to assess, minimise and manage risks and defuse stressful situations and challenging callers. Be able to demonstrate high levels of current clinical knowledge, computer literate, committed to personal and professional development. Highly organised and priority conscious. Evidence of continuous professional development. Committed to ongoing training and development, including mandatory updates. Ability to work under their own initiative without direct supervision. Ability to speak Welsh. Other Requirements
Flexibility – expect to work a rotating shift system including working nights and weekends (unsocial hours). Ability to travel to other sites as required. The Trust actively seeks to recruit and appoint people currently underrepresented in the workforce. This includes women, people with disabilities, LGBT, and those from minority ethnic groups. To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a
Health and Care visa
or
Skilled Worker visa , unless you have permission to work via another route. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Name: Jessica Hamblett Job title: Locality Manager Email: jessica.hamblett@wales.nhs.uk
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Band 6
Main area: Remote Clinical Triage (Nurse) Grade Band 6 Contract: Permanent Hours: 37.5 hours per week (Shift work, Weekends, Bank Holidays) Job ref: 020-NMR004-0125 Site: Ty Elwy, St Asaph Salary: £37,898 - £45,637 per annum (pro rata if part time) Salary period: Yearly Closing date: 06/02/2025 23:59 Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received. All applicants are invited to apply in Welsh; any application submitted in Welsh will not be treated less favourably than an application made in English. Job Overview
The post holder will undertake telephone triage assessments of patients efficiently and effectively. They will implement/advise the most appropriate intervention to meet patient needs using best clinical practice, adhering to Trust Policy, protocols, and guidelines. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Main Duties of the Job
To undertake safe and effective telephone clinical assessment, providing advice, and if necessary onward referral to the appropriate agency/professional for people with a wide range of conditions accessing the service. Exercise a high degree of professional autonomy and clinical judgement by critically analysing complex information. Utilise Clinical decision support software (CDSS), a generic symptomatic assessment tool/framework, or Emergency Communication Nurse System (ECNS). Refer to other members of the multidisciplinary team as appropriate. Manage calls in a safe, clinically/situationally appropriate and evidence-based manner. Identify emergency situations and redirect care appropriately. Provide self-care advice to empower callers to manage their symptoms at home where appropriate. Support callers to CHOOSE WELL by advising on the correct use of primary care, emergency services, and other health or social care related organisations. Person Specification
Qualifications and/or Knowledge & Experience
NMC Registered Nurse (adult or Child), relevant clinical practice as a nurse in front line, acute or chronic care, or telephone-based triage or HCPC Registered Paramedic with demonstrable post-registration experience as a Paramedic in front line services. Evidence of undertaking regular update training and continuous personal/professional development as required by the regulating body. Aptitude and Abilities
Able to demonstrate strong listening and communication skills. Able to empathise with and reassure patients and their family members/friends in crisis situations. Able to take and follow instructions. Able to demonstrate team working with a collaborative style. Able to work on own initiative and make decisions. Able to demonstrate sound clinical decision-making capabilities. Able to assess, minimise and manage risks and defuse stressful situations and challenging callers. Be able to demonstrate high levels of current clinical knowledge, computer literate, committed to personal and professional development. Highly organised and priority conscious. Evidence of continuous professional development. Committed to ongoing training and development, including mandatory updates. Ability to work under their own initiative without direct supervision. Ability to speak Welsh. Other Requirements
Flexibility – expect to work a rotating shift system including working nights and weekends (unsocial hours). Ability to travel to other sites as required. The Trust actively seeks to recruit and appoint people currently underrepresented in the workforce. This includes women, people with disabilities, LGBT, and those from minority ethnic groups. To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a
Health and Care visa
or
Skilled Worker visa , unless you have permission to work via another route. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Name: Jessica Hamblett Job title: Locality Manager Email: jessica.hamblett@wales.nhs.uk
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