Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
This is an exciting opportunity to join BMS’s Haematology-Oncology Business Unit with the aim of improving & transforming the lives of patients.
Together we will help to make a real difference to treating cancer.
Position Purpose
The Integrated Healthcare Manager (IHM) role is fully responsible and accountable for strategic account planning, sales execution and local market access. This will be a highly autonomous role in which you will be expected to take full responsibility for the planning and delivery of your sales and access objectives.
You will draw on the cross functional team members to capitalise on their insight and experience, adopting a “One team” mindset. However, you will view your territory as your own business. You will lead on local business strategy and will have significant decision-making responsibility that will require a high degree of business acumen, allied to a deep understanding of our therapy area and evolving NHS and HSE environment.
You will engage and deliver a true omnichannel experience for customers, proactively deploying appropriate channels and marketing mix to deliver a sequential tailored sales call, using customer experience data and digital asset analysis to target commercial performance with right HCPs at the right time through the right channel.
Key Responsibilities
Demonstrate ability to execute sales and access account plan to achieve territory sales objectives
Continuously absorb, interpret, and deliver complex clinical data
Accountable for analysis of key challenges within account, leveraging opportunities and driving change to deliver end to end customer-centric service from pathways to promotion
Exceptional key account management skills, to deliver on sales ambition through execution of tailored strategic account plans
Demonstrate comprehensive and in-depth environment and competitor analysis skills
Localise and execute national marketing strategy to change behaviours, adapt to customer segments, leveraging the suite of omnichannel initiatives to enhance sales call
Ability to tailor your calls to customer segments, sharing insights and advocacy with BMS colleagues in order to provide rich peer to peer engagement to achieve the overall desired business outcome
Identify and co-create pathway solutions with internal and external customers that resolve pain points, local issues, bottlenecks and barriers
Form strategic relationships with customers and stakeholders at all levels in your territory
Translate insights to strategic actions informing payer Value Proposition
Ensure formulary access and enablers, e.g., Blueteq and protocols are in place
Disease Knowledge & Selling Expert
Be confident and effective working via digital/ virtual interface, and face to face
Be disease expert in our specific field, with very high clinical, product & disease knowledge with the ability convey that knowledge to improve the lives of patients with BMS products.
Ability to access key stakeholders remotely & face-to-face, understand their needs & change their behaviour by delivering benefits of BMS products to improve the lives of patients.
Become an expert in BMS Value Selling Model.
Compliant & Professional
Understand & adhere to all BMS policies and work in accordance with the ABPI (or IPHA) code of practice.
Complete administrative tasks within BMS processes & timeframes.
Demonstrate our BMS values: passion, innovation, urgency, accountability, inclusion and integrity
Qualifications, Skills & Experience
Essential
Understanding of the UK / Ireland healthcare system and pharmaceutical industry
Demonstrated success in pharmaceutical sales and/or local market access
Proven track record of Key Account Management and/or market access
Excellent analytical and numerical skills
Able to work in a hybrid (virtual and F2F) capacity with customers to drive outputs
Degree educated
(or equivalent)
ABPI qualification
(or equivalent)
Computer literate –in Word, Excel, Email, Internet, and ability to pick up new in-house systems
Current UK driving licence (or equivalent)
Living on or near territory
; Chester, Manchester, Liverpool etc
Desirable
Haem – Oncology experience, introducing new medicines into NHS or equivalent
Launching new indications via spec comms or cancer alliances reimbursed low-vol/high-cost products
Negotiation skills or advance consultative selling model skill sets.
Behavioural Attributes
Passion to pursue excellence to help patients prevail
Demonstrates consistent ambition, drive and personal development in the workplace
Ownership and accountability of results and behaviours
Ability to work in an agile, dynamic and changing environment
Tenacious and resilient
Willingness to share knowledge and best practice within the team and organisation
Open to give and act on feedback
Making decisions with urgency that impact positively on business and culture at BMS
Works as a key member of a cross functional team building strong relationships both internally and externally
Be bold and innovative to challenge status quo
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