Integration Manager (New Care Home Acquisitions)
Join Us as the new Integration Manager – Operations at Hallmark Luxury Care Homes! At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales. The Role: We are looking for an experienced Care Home Integration Manager with a Care Homes General Manager background to oversee the integration of newly acquired care homes into our growing care group. The role will be based in the newly acquired homes, along with the other roles in the Integration Team. When there are no live integrations, there is flexibility regarding where this role is based. This role will involve staying away for significant parts of each week when there are live integrations. Key Responsibilities: Lead and manage the entire integration process for each new care home acquisition. Working with the People & Performance (HR) Team to oversee the transition of the existing team from the acquired care home into the Hallmark group. Partnering with the Technology team, coordinate the integration of operational systems across the acquired care home into the Hallmark processes and IT infrastructure. Ensure the newly integrated care home complies with all regulations and Hallmark policies (licensing, quality standards, health and safety, etc.). Collaborate with the Sales and Marketing teams to ensure the new care home is effectively integrated into the group’s service offerings (marketing campaigns, communication strategies). Build and maintain strong relationships with internal stakeholders across all functions, providing regular updates on integration progress. Drive continuous improvements within the newly integrated care home, identifying operational efficiencies, improving service delivery, and ensuring a high standard of care. Identify potential risks and challenges during the integration process and proactively address issues to ensure smooth transitions. Lead with a strong change management approach, supporting staff and stakeholders through the challenges and opportunities that come with integration. Provide ongoing support to the newly integrated care home after the initial integration period, ensuring stability and continued alignment with group objectives. What We're Looking For: Qualifications: Formal qualifications in Care, Management, or Healthcare (e.g., NVQ Level 5 in Leadership for Health and Social Care, Project Management qualification). Experience: Proven experience as a General Manager in a care home setting. Demonstrable experience managing care home acquisitions and overseeing integration processes in a healthcare or social care environment. Strong knowledge of regulatory and compliance standards within the sector (CQC / CIW). Project management experience, with the ability to oversee multiple acquisitions simultaneously and deliver results on time. Strong understanding of HR processes (team, recruitment, training, and ER) particularly in a care home environment (role holder will be fully supported by P&P Business Partner – Integrations). Experience working with multi-site or national care home groups. Personal requirements Excellent communication, leadership, and interpersonal skills, with the ability to build effective relationships across all levels of the organisation. Experience in change management and leading staff through periods of transition. Strong analytical and problem-solving skills, with the ability to manage complex situations and provide strategic solutions. Willingness to travel and stay away from home for extended periods. Reap the Rewards: Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect: Valued as our Greatest Asset:
Be part of a values-driven company that puts people first. Skyrocket Your Career:
Avail yourself of industry-leading training and development, propelling your career to new heights. Wellness Matters:
Enjoy excellent benefits, including a pension, life assurance, and private medical insurance. Exclusive Perks:
Embrace our rewards and discount scheme – Hallmark Rewards. Balance is Key:
Experience a fulfilling work-life balance, nurturing your well-being. At Hallmark Luxury Care Homes, we value diversity, respect, and collaboration. If you're ready to embark on a fulfilling journey where your skills and passion can shine, we invite you to apply and become part of our supportive and caring community. Together, let's make a positive difference in the lives of our residents and team members every day!
#J-18808-Ljbffr
Join Us as the new Integration Manager – Operations at Hallmark Luxury Care Homes! At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales. The Role: We are looking for an experienced Care Home Integration Manager with a Care Homes General Manager background to oversee the integration of newly acquired care homes into our growing care group. The role will be based in the newly acquired homes, along with the other roles in the Integration Team. When there are no live integrations, there is flexibility regarding where this role is based. This role will involve staying away for significant parts of each week when there are live integrations. Key Responsibilities: Lead and manage the entire integration process for each new care home acquisition. Working with the People & Performance (HR) Team to oversee the transition of the existing team from the acquired care home into the Hallmark group. Partnering with the Technology team, coordinate the integration of operational systems across the acquired care home into the Hallmark processes and IT infrastructure. Ensure the newly integrated care home complies with all regulations and Hallmark policies (licensing, quality standards, health and safety, etc.). Collaborate with the Sales and Marketing teams to ensure the new care home is effectively integrated into the group’s service offerings (marketing campaigns, communication strategies). Build and maintain strong relationships with internal stakeholders across all functions, providing regular updates on integration progress. Drive continuous improvements within the newly integrated care home, identifying operational efficiencies, improving service delivery, and ensuring a high standard of care. Identify potential risks and challenges during the integration process and proactively address issues to ensure smooth transitions. Lead with a strong change management approach, supporting staff and stakeholders through the challenges and opportunities that come with integration. Provide ongoing support to the newly integrated care home after the initial integration period, ensuring stability and continued alignment with group objectives. What We're Looking For: Qualifications: Formal qualifications in Care, Management, or Healthcare (e.g., NVQ Level 5 in Leadership for Health and Social Care, Project Management qualification). Experience: Proven experience as a General Manager in a care home setting. Demonstrable experience managing care home acquisitions and overseeing integration processes in a healthcare or social care environment. Strong knowledge of regulatory and compliance standards within the sector (CQC / CIW). Project management experience, with the ability to oversee multiple acquisitions simultaneously and deliver results on time. Strong understanding of HR processes (team, recruitment, training, and ER) particularly in a care home environment (role holder will be fully supported by P&P Business Partner – Integrations). Experience working with multi-site or national care home groups. Personal requirements Excellent communication, leadership, and interpersonal skills, with the ability to build effective relationships across all levels of the organisation. Experience in change management and leading staff through periods of transition. Strong analytical and problem-solving skills, with the ability to manage complex situations and provide strategic solutions. Willingness to travel and stay away from home for extended periods. Reap the Rewards: Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect: Valued as our Greatest Asset:
Be part of a values-driven company that puts people first. Skyrocket Your Career:
Avail yourself of industry-leading training and development, propelling your career to new heights. Wellness Matters:
Enjoy excellent benefits, including a pension, life assurance, and private medical insurance. Exclusive Perks:
Embrace our rewards and discount scheme – Hallmark Rewards. Balance is Key:
Experience a fulfilling work-life balance, nurturing your well-being. At Hallmark Luxury Care Homes, we value diversity, respect, and collaboration. If you're ready to embark on a fulfilling journey where your skills and passion can shine, we invite you to apply and become part of our supportive and caring community. Together, let's make a positive difference in the lives of our residents and team members every day!
#J-18808-Ljbffr
