We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager, the Interior Sales Assistant is responsible for providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors. KEY RESPONSIBILITIES
Provision of exceptional customer service to OKA customers Providing advice and guidance on products to customers in person and via phone Generating and maximising revenue to meet sales targets Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes Identifying sales opportunities Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS) Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas ABOUT YOU
Previous luxury retail experience, ideally within the furniture or homeware sectors Passion for providing best-in-class customer service and building lasting customer relationships Proven soft selling skills, including link-selling of complimentary products Good organisational skills and the ability to prioritise Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training Target-driven Keen interest and enthusiasm for beautiful interiors A creative, problem-solving spirit Passion for the OKA brand Role-modelling our Company Values and Behaviours OUR VALUES
Put the Customer First - provides exceptional internal and external customer service at all touchpoints Be In It Together - approachable, personable, committed to shared success Think Big - creative, innovative, solutions orientated Own It - curious, persistent, drives results Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity OUR BENEFITS PACKAGE
33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases Day off for your birthday Health Cash Plan Generous staff discount Enhanced Maternity Pay Employee Assistance Programme Eligibility for a discretionary company Bonus Scheme Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest-free travel loans, social events, online wellbeing centre and more. If successful, you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
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