Acting as the first point of contact for answering incoming calls. Logging & coordinating all customer enquiries. Documenting all sales, ordering, and processing of sales orders. Handling all customer enquiries in a timely manner. Making quotations using the internal system, ensuring all documentation is in place. Ensuring excellent communication between customers and the business, following up quotations and maintaining accurate feedback on the quotation/CRM system. Sourcing specified raw materials, negotiating best price and lead times to ensure customers receive their orders in required lead times. Dealing effectively with both customers and suppliers. Chasing suppliers to ensure on-time, in-full deliveries. About You:
Excellent communication skills, both verbal and written. Strong computer skills with Microsoft packages i.e. Outlook, Excel, and Word. Knowledge of Sage or similar processing systems is an advantage. Demonstrate a 'Can-Do' attitude and have experience of working in a team environment where communication is key. Experience within a similar role is desirable. If you feel you have the right skills and would like further information on this exciting opportunity, send your CV to (url removed).
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