Location: Access 360 - Wolverhampton
How the role will make an impact: The Internal Sales Manager is responsible for leading the internal sales team to achieve sales targets, provide exceptional customer service, and contribute to the overall growth of the company. This role involves managing daily operations, developing sales strategies, monitoring the team's performance and maintaining strong relationships with clients and stakeholders.
Main Tasks & Responsibilities: Lead, coach, and motivate the internal sales team to achieve individual and team sales goals. Monitor team performance, set KPIs and conduct regular performance reviews. Provide training and mentoring to enhance team members' skills and product knowledge. Handle escalated customer issues and provide guidance on problem resolution. Develop and implement strategies to achieve sales targets and grow revenue. Monitor and analyse sales performance data to identify trends and opportunities. Identify and capitalise on upselling and cross-selling opportunities. Optimise internal sales processes and systems for efficiency and effectiveness. Prepare and present sales performance reports to senior management. Maintain accurate records of sales activities, customer interactions and team achievements. Key Skills: Proven experience in a sales leadership role, preferably in an internal sales environment. Track record of achieving and exceeding sales targets. Strong leadership and team management skills. Excellent communication, negotiation and interpersonal abilities. Analytical mindset with the ability to interpret sales data and develop strategies. Proficiency in CRM systems and sales reporting tools. Ability to work under pressure and meet deadlines.
Key Competencies: Communication -
Share sales targets, KPIs, and expectations clearly with the team. Collaborates -
Encourage open communication and mutual support. Customer Focus -
Demonstrate customer-focused behaviour in your interactions and decision-making.
Benefits: Competitive Salary 25 days holiday plus bank holidays Holiday purchase scheme Pension match up to 7% 4 x Salary Life Assurance Enhanced Maternity, Paternity, Adoption and Shared Parental Leave Employee Assistance Programme Cycle to Work Scheme Free Eye Tests Subsidised Canteen Volunteering and Team Building Days
About Us: Here at Tyman UK and Ireland, our purpose is to transform the security, comfort, and sustainability of living and working spaces through our expert touch. Access 360 provides a total manufacturing solution for roof, ceiling, wall and floor access products to the commercial construction industry. Tyman UK and Ireland is one of three divisions within the Tyman Group which has over 4000 employees globally and facilities in 17 countries. Tyman's UK & Ireland Division comprises three businesses: ERA, Zoo and Access 360.
Health & Safety Responsibilities: In our company, the health and safety of our employees are our top priorities. We are committed to providing a safe and supportive working environment by adhering to the highest safety standards and regulations. Through comprehensive training, regular safety checks, and open communication, we ensure that every team member feels confident and protected while performing their duties. We continuously strive to minimise risks, promote well-being, and encourage a culture of safety across all levels of our organisation. Join us and be part of a team where your safety is as important as your success.
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How the role will make an impact: The Internal Sales Manager is responsible for leading the internal sales team to achieve sales targets, provide exceptional customer service, and contribute to the overall growth of the company. This role involves managing daily operations, developing sales strategies, monitoring the team's performance and maintaining strong relationships with clients and stakeholders.
Main Tasks & Responsibilities: Lead, coach, and motivate the internal sales team to achieve individual and team sales goals. Monitor team performance, set KPIs and conduct regular performance reviews. Provide training and mentoring to enhance team members' skills and product knowledge. Handle escalated customer issues and provide guidance on problem resolution. Develop and implement strategies to achieve sales targets and grow revenue. Monitor and analyse sales performance data to identify trends and opportunities. Identify and capitalise on upselling and cross-selling opportunities. Optimise internal sales processes and systems for efficiency and effectiveness. Prepare and present sales performance reports to senior management. Maintain accurate records of sales activities, customer interactions and team achievements. Key Skills: Proven experience in a sales leadership role, preferably in an internal sales environment. Track record of achieving and exceeding sales targets. Strong leadership and team management skills. Excellent communication, negotiation and interpersonal abilities. Analytical mindset with the ability to interpret sales data and develop strategies. Proficiency in CRM systems and sales reporting tools. Ability to work under pressure and meet deadlines.
Key Competencies: Communication -
Share sales targets, KPIs, and expectations clearly with the team. Collaborates -
Encourage open communication and mutual support. Customer Focus -
Demonstrate customer-focused behaviour in your interactions and decision-making.
Benefits: Competitive Salary 25 days holiday plus bank holidays Holiday purchase scheme Pension match up to 7% 4 x Salary Life Assurance Enhanced Maternity, Paternity, Adoption and Shared Parental Leave Employee Assistance Programme Cycle to Work Scheme Free Eye Tests Subsidised Canteen Volunteering and Team Building Days
About Us: Here at Tyman UK and Ireland, our purpose is to transform the security, comfort, and sustainability of living and working spaces through our expert touch. Access 360 provides a total manufacturing solution for roof, ceiling, wall and floor access products to the commercial construction industry. Tyman UK and Ireland is one of three divisions within the Tyman Group which has over 4000 employees globally and facilities in 17 countries. Tyman's UK & Ireland Division comprises three businesses: ERA, Zoo and Access 360.
Health & Safety Responsibilities: In our company, the health and safety of our employees are our top priorities. We are committed to providing a safe and supportive working environment by adhering to the highest safety standards and regulations. Through comprehensive training, regular safety checks, and open communication, we ensure that every team member feels confident and protected while performing their duties. We continuously strive to minimise risks, promote well-being, and encourage a culture of safety across all levels of our organisation. Join us and be part of a team where your safety is as important as your success.
#J-18808-Ljbffr
