INTERNAL Spa Therapist – Part Time

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Full time
Location: Edinburgh
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Job offered by: Apex Hotels
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Why join Apex Hotels?

You will receive a warm welcome into the Apex family on joining us as a Spa Therapist in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness, and Teamwork. We encourage you to bring your own unique personality to the role and be yourself while working as part of the Spa Department as we believe it is our personality, style, and friendliness that makes Apex Hotels.

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course, you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

29 days holiday

Training and development from day one

Employee events and celebrations

In-house company interactive employee communication APP

Entry to our state-of-the-art gym and pools

Healthy meals to enjoy while you're working.

Access to an external Employee Assistance Programme

Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.

£200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you’ll also receive:

Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.

Involvement in our employee of the quarter and annual recognition schemes

Long service recognition

Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two

50% discount in our restaurants

Cycle to Work Scheme

Discounted room rates for employees, friends, and family

Spa treatments and product discounts

Critical Illness & Life Assurance cover

Starting your Journey:

As a Spa Therapist, you will be responsible for delivering exceptional customer service through the delivery of health and beauty treatments and customer care. You will also promote the spa products and services and work as part of a team to achieve budgeted targets and KPIs.

You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.

Joining the dedicated Spa department, you will:

Ensure that all customers are provided with high-quality treatments

Have exceptional knowledge of all treatment and ESPA products

Promote ESPA products for guests to purchase

Engage with guests in order to promote guest loyalty and memorable experiences

Ensure our guests experience our high levels of comfort and quality

Take pride in the work you do

You must have strong interpersonal and communication skills and be approachable to guests, spa members, and other employees. You will be a point of contact for both guests and employees, so you must be well presented and have high standards of appearance. You will be flexible about working weekends.

On your first day, you will begin a structured 12-week learning journey, giving you the skills, knowledge, and confidence to be a great Spa Therapist. With this in mind, we are looking for a Spa Therapist who:

HNC or HND qualified or have equivalent beauty qualifications.

Can deliver excellent standards

Uses initiative

Is self-aware and able to evaluate their own work

Has a customer service attitude

Holds a genuine desire to provide a warmer welcome to our guests

We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.

INDHP

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