Fast-paced, energized to excel and nationally acclaimed as one of the most successful auto dealerships in the country (let’s just say we’re a twenty-time winner of Ford’s prestigious President’s Award). Yes, that's us and we're proud of it!
If you are equally into fast-paced and energized work environments and care deeply about top-notch performance, then please show us what you have and join us because we want you on our team.
We pay competitively, offer great benefits, and believe in professional development (we pay for training!). So, read on, and if you feel you're a fit, then please apply.
Job Summary:
The Business Development Center (BDC) Representative reports to the BDC/Internet Sales Manager and helps to increase in-store traffic by responding to on-line leads, initiating out-bound calls, and developing a strong connection with customers via phone, email, and text. We’re looking for the right fit:
A person with a can-do spirit and positive attitude who thrives in a fast-paced, dynamic environment. A confident and self-motivated individual with a pleasant, outgoing personality ready to generate revenue. Job Accountabilities (include but are not limited to):
First and Foremost
Understand that business is built on excellent customer satisfaction. Internet Sales
Respond to all internet leads via phone, email, and text in a timely manner. Communicate and interact with potential customers via phone, email, and text. Schedule and confirm appointments for sales consultants and reschedule as needed. Initiate out-bound calls to our current customers to promote sales, lease renewals, etc. Education and Training
Attend sales training sessions, including on-line and/or computer-based self-study courses. Maintain current knowledge of technological changes in all vehicles. Abide By Maplecrest Company Expectations
Demonstrate behaviors consistent with Maplecrest’s Vision, Mission, and Values in all interactions with customers, co-workers, vendors, and suppliers. Adhere to all company policies, procedures, and safety standards. You will need Your “A” Game and these Qualifications:
Excellent interpersonal, verbal, and written communication skills a MUST. Experience providing quality customer service. Solid computer skills; working knowledge of Excel. Strong organization and follow-up skills. Spanish-speaking a plus. Must be able to work evenings and Saturdays. High school diploma (Demonstration of progress toward a college degree preferred). Automotive experience is preferred but NOT required. We will train. We offer our Team Members:
401 (k) Medical benefits Generous vacation plan Maplecrest is an equal opportunity employer and a drug-free workplace. Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications, and abilities. Job Description The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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The Business Development Center (BDC) Representative reports to the BDC/Internet Sales Manager and helps to increase in-store traffic by responding to on-line leads, initiating out-bound calls, and developing a strong connection with customers via phone, email, and text. We’re looking for the right fit:
A person with a can-do spirit and positive attitude who thrives in a fast-paced, dynamic environment. A confident and self-motivated individual with a pleasant, outgoing personality ready to generate revenue. Job Accountabilities (include but are not limited to):
First and Foremost
Understand that business is built on excellent customer satisfaction. Internet Sales
Respond to all internet leads via phone, email, and text in a timely manner. Communicate and interact with potential customers via phone, email, and text. Schedule and confirm appointments for sales consultants and reschedule as needed. Initiate out-bound calls to our current customers to promote sales, lease renewals, etc. Education and Training
Attend sales training sessions, including on-line and/or computer-based self-study courses. Maintain current knowledge of technological changes in all vehicles. Abide By Maplecrest Company Expectations
Demonstrate behaviors consistent with Maplecrest’s Vision, Mission, and Values in all interactions with customers, co-workers, vendors, and suppliers. Adhere to all company policies, procedures, and safety standards. You will need Your “A” Game and these Qualifications:
Excellent interpersonal, verbal, and written communication skills a MUST. Experience providing quality customer service. Solid computer skills; working knowledge of Excel. Strong organization and follow-up skills. Spanish-speaking a plus. Must be able to work evenings and Saturdays. High school diploma (Demonstration of progress toward a college degree preferred). Automotive experience is preferred but NOT required. We will train. We offer our Team Members:
401 (k) Medical benefits Generous vacation plan Maplecrest is an equal opportunity employer and a drug-free workplace. Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications, and abilities. Job Description The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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