About IP Solutions
RWS IP Solutions is the world’s leading provider of intellectual property support services. With over 60 years of experience, our leadership in high quality patent translations, foreign patent filing, IP research and patent renewal services is unrivalled. Combining expert patent translators and advanced technology ensure translations of the highest consistency and quality.
We help streamline clients’ internal processes, providing flexible, cost-effective foreign filing services reducing the administrative burden associated with protecting IP on a global scale. We offer patent renewals and recordals services, as well as the widest range of IP research services on the market. RWS IP Solutions supports its clients throughout the entire IP lifecycle, from concept to commercialisation. RWS clients include many of the world's best known brands, and 18 out of 20 of the world’s largest patent filers.
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RWS IP Solutions
Job Overview: Key Responsibilities
Interpretation of client requirements to input validation orders on to the RWS workflow management system
Preparation and sending of formal confirmation of validation orders and required filing documentation to clients
Coordination of validation orders with filing agents and patent offices
Monitoring of EP formalities deadlines
Swift resolution of issues arising throughout the validation process
Assistance with validation queries from customers and internal teams
Co-operation with IP Translations and Renewals teams to ensure successful validations and excellent customer service.
Provision of instructions to ensure timely and accurate invoicing of completed work
Skills & Experience
Previous administration experience
Ability to work under pressure and experience of workload prioritisation
Strong attention to detail
Ability to multi-task
Ability to deal courteously and efficiently with a wide range of people
Strong written and oral communication skills
Ability to work independently and as part of a team
Knowledge of another language to A level proficiency or above would be an advantage.
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