About the role
IS Cost & Portfolio Analyst
Full Time
Permanent
Salary – Up to £58,500 depending on experience
Location – Pity Me, Durham/Homeworking
We have an exciting opportunity to join the Information Services Directorate as an IS Cost and Portfolio Analyst where you will be part of the Portfolio and Governance team supporting the department with planning, reporting, governance, and contract management.
The role involves supporting the coordination, creation, and maintenance of strategic (5-year), tactical (2-year), and annual IT investment plans. This includes planning, prioritisation, and governance activities from ideation to delivery. Additionally, the role entails optimising planning and forecasts by ensuring accurate cost and benefits data is available. This enables the modelling of the portfolio for value-based investment decisions, aligned with the Service Planning strategy.
You will provide insights for budgeting and review meetings, including supplier service reviews, Opex, and Capex reviews. Collaborate with managers to standardise data recording for financial reporting and benefit realisation across the portfolio. Manage strategic IS contracts, assist with planning and reporting, and identify risks and savings for large hardware and software contracts, while supporting annual license reviews and contract renewals.
You will oversee supplier relationships, conducting regular service reviews to manage performance and maximise business benefits from strategic contracts and suppliers. Additionally, you will govern and report on supplier performance, address any issues that arise, and provide analysis and insight to support decision-making processes.
You will also be responsible for analysing billing information from our suppliers to ensure accurate and timely payment for goods and services where appropriate whilst investigating any changes or discrepancies. You will provide insight on Opex and Capex budgets and provide support in maintaining accurate forecasts. Using this information, you will help identify required changes to plans and opportunities for efficiencies.
About you
We seek a self-motivated individual whose values align with our core values. You should have experience in governance, vendor management, IT programmes, or cost analysis, with strong people skills and attention to detail. You need planning, governance, and reporting experience in IT budgets, services, contracts, and projects. Your track record should include building lasting partnerships with internal stakeholders and suppliers.
You must understand cost analysis processes in technology, possess exceptional analytical skills, high attention to detail, experience with large data volumes, and advanced Microsoft Excel skills. Negotiation experience is also required. Basic knowledge of telecoms asset classes, billing methods, cloud computing, and SaaS models is a plus but not essential.
About us
Here at NWG, we strive to make Northumbrian Water Group (NWG) a Great Place to Work for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer, we’re committed to having a diverse community represented across our business.
We’re aware that not everyone will have every skill listed in the job description; however, if you have some of the skills listed, we'd encourage you to apply.
NWG at a glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services.
To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it. Our benefits We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include: Generous holiday entitlement starting at 26 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays. Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%. Free access to local attractions. A fantastic discount scheme, with savings on days out, shopping, travel and more. Award-winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members. Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme. Financial wellbeing support – access our community savings scheme, financial education and low-cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme. Support with your development – we offer a range of development opportunities, can support you through an interest-free qualification loan and we’ll even pay for any relevant professional body subscription. About us NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water. We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do. Our values Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision. Our values are: Results Driven: We take responsibility for achieving excellent business results. Ethical: We are open and honest and meet our commitments with a responsible approach to the environment and our communities. Customer Focused: We aim to exceed the expectations of our internal and external customers. Innovative: We continuously strive for innovative and better ways to deliver our business. One Team: We work together consistently, promoting co-operation, to achieve our corporate objectives.
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To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it. Our benefits We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include: Generous holiday entitlement starting at 26 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays. Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%. Free access to local attractions. A fantastic discount scheme, with savings on days out, shopping, travel and more. Award-winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members. Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme. Financial wellbeing support – access our community savings scheme, financial education and low-cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme. Support with your development – we offer a range of development opportunities, can support you through an interest-free qualification loan and we’ll even pay for any relevant professional body subscription. About us NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water. We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do. Our values Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision. Our values are: Results Driven: We take responsibility for achieving excellent business results. Ethical: We are open and honest and meet our commitments with a responsible approach to the environment and our communities. Customer Focused: We aim to exceed the expectations of our internal and external customers. Innovative: We continuously strive for innovative and better ways to deliver our business. One Team: We work together consistently, promoting co-operation, to achieve our corporate objectives.
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