IT Admin / IT Helpdesk
- Based in Kings Lynn, Norfolk. This role would suit someone with little or no experience but with a genuine interest in IT or who has completed some IT courses! We are looking for an enthusiastic individual who possesses basic IT skills with excellent communication and customer service skills. Any technical courses such as MCSE, MCSA, VCP, MCP, or CompTIA A-Plus would be advantageous, but all training will be provided. This is a varied IT role with our client offering training and progression! Please note this role is 100% office-based (no WFH options).
You must have experience/skills in the following: Good knowledge of Microsoft Office. Excellent customer service approach and organizational skills. Team player but also able to work independently. Excellent written and verbal communication skills. Can-do attitude!
Role involves: First point of contact for all IT inquiries (mainly over the phone). Keeping the ticketing system up to date and following up with resolvers and end users for updates on their tickets. Field/assign tickets to the wider team, allocating according to skill set. Where necessary, support the investigation and resolution of requests and incidents. Providing designated users with mobile phones and setting up mobiles with standardized applications. Documenting and publishing communications for the IT department, projects, and any other required communications.
Please send your most up-to-date CV to me ASAP for a full job spec. Job Info Job Title:
IT Admin / IT Helpdesk Company:
CV-Library Location:
Kings Lynn, Norfolk Posted:
[Insert Date] Closes:
[Insert Date] Sector:
IT Contract:
Permanent Hours:
Full Time Welcome to Fresh Jobs, the place to find the freshest job vacancies and career advice.
#J-18808-Ljbffr
- Based in Kings Lynn, Norfolk. This role would suit someone with little or no experience but with a genuine interest in IT or who has completed some IT courses! We are looking for an enthusiastic individual who possesses basic IT skills with excellent communication and customer service skills. Any technical courses such as MCSE, MCSA, VCP, MCP, or CompTIA A-Plus would be advantageous, but all training will be provided. This is a varied IT role with our client offering training and progression! Please note this role is 100% office-based (no WFH options).
You must have experience/skills in the following: Good knowledge of Microsoft Office. Excellent customer service approach and organizational skills. Team player but also able to work independently. Excellent written and verbal communication skills. Can-do attitude!
Role involves: First point of contact for all IT inquiries (mainly over the phone). Keeping the ticketing system up to date and following up with resolvers and end users for updates on their tickets. Field/assign tickets to the wider team, allocating according to skill set. Where necessary, support the investigation and resolution of requests and incidents. Providing designated users with mobile phones and setting up mobiles with standardized applications. Documenting and publishing communications for the IT department, projects, and any other required communications.
Please send your most up-to-date CV to me ASAP for a full job spec. Job Info Job Title:
IT Admin / IT Helpdesk Company:
CV-Library Location:
Kings Lynn, Norfolk Posted:
[Insert Date] Closes:
[Insert Date] Sector:
IT Contract:
Permanent Hours:
Full Time Welcome to Fresh Jobs, the place to find the freshest job vacancies and career advice.
#J-18808-Ljbffr
