Adecco are pleased to be recruiting for an IT and Technology Assistant to join an innovative and well-respected technology business based in Salford, Manchester (M50)
Full time
Permanent
Monday-Friday
08:30-17:00
£25,000-£26,500 per annum
Location:
Salford, Manchester (M50 office based) Benefits: 24 days holiday plus bank holidays Private Medical insurance after 6 months probation Cycle to work scheme (coming soon!) Free car parking on-site Learning and development opportunities Role and Responsibilities: Reporting to the IT Service Manager, this role will involve: Booking equipment in with manufacturers, arranging collections, chasing updates and timelines on repairs, and updating stock records in the system Liaising with the procurement team to place orders for equipment and spare parts for repairs Guiding customers on making insurance claims, arranging collection of equipment, sending quotes, and updating claim progress Creating quotes Creating Sales Orders for repairs and maintenance Scheduling calls with technicians and guiding customers on remote support Creating labels for collections and deliveries, managing missing items/delays, and updating OpenCRM Identifying, photographing, and labeling equipment ensuring correct handling and storage Occasionally assisting in the dropping off/collection of equipment to/from the MAC Service Centre (only necessary if you have a valid driver's license) A driving license is desirable but not essential. To be considered for this vacancy, please apply directly and attach a full and up-to-date copy of your CV. If you have any questions regarding this vacancy, please call Jessica Brion at Adecco Manchester. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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Salford, Manchester (M50 office based) Benefits: 24 days holiday plus bank holidays Private Medical insurance after 6 months probation Cycle to work scheme (coming soon!) Free car parking on-site Learning and development opportunities Role and Responsibilities: Reporting to the IT Service Manager, this role will involve: Booking equipment in with manufacturers, arranging collections, chasing updates and timelines on repairs, and updating stock records in the system Liaising with the procurement team to place orders for equipment and spare parts for repairs Guiding customers on making insurance claims, arranging collection of equipment, sending quotes, and updating claim progress Creating quotes Creating Sales Orders for repairs and maintenance Scheduling calls with technicians and guiding customers on remote support Creating labels for collections and deliveries, managing missing items/delays, and updating OpenCRM Identifying, photographing, and labeling equipment ensuring correct handling and storage Occasionally assisting in the dropping off/collection of equipment to/from the MAC Service Centre (only necessary if you have a valid driver's license) A driving license is desirable but not essential. To be considered for this vacancy, please apply directly and attach a full and up-to-date copy of your CV. If you have any questions regarding this vacancy, please call Jessica Brion at Adecco Manchester. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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