Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling.
Job Summary
We are currently seeking an experienced IT Configuration Engineer, based in Wigan Warehouse.
The Configuration Engineer will be responsible for configuring, testing, and troubleshooting end user compute devices (laptops, mobiles etc) before deployment to the end user.
Responsible for the storeroom and regular stock takes of customer assets.
Key Accountabilities
Configure, test, and troubleshoot laptops, desktops, thin clients & mobile devices.
Maintain stock levels, performing weekly & monthly stock checks
Manage device secure disposal with 3rd party suppliers
Monitor system performance and ensure that the system is up to date with build images.
Liaise with customers, vendors and suppliers to resolve any issues with hardware/build images.
Adhere to all relevant security policies and procedures.
Define and enhance processes when it comes to asset management.
Apply a continuous improvement to asset management.
Ensure effective management of the CMDB and that the content contained is accurate.
Perform daily and long-term operational and strategic management of hardware and software.
Provide KPI/Metric information on stock deployment.
Take part in various projects, providing support with regards to assets.
Manage inventory of CIs and assets.
Responsible for managing lifecycle of hardware and software models in the CMDB, taking direction from the asset manager.
About you:
Strong knowledge of IT software and hardware experience within a service desk environment.
Proven ability and experience configuring Windows devices using SCCM and Intune.
Strong knowledge of Request fulfilment processes.
Strong ability to carry out assigned tasks independently with little supervision.
Excellent at performing multiple tasks at the same time without erring.
Excellent communication and interpersonal skills.
Strong problem-solving and troubleshooting abilities.
Ability to work on own as needed.
Why Evolve?
At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success.
We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far.
To find out more information about what it's like to work for us and our benefits, visit
www.evolvebg.co.uk/careers/ Evolve is an Equal Opportunity Employer All openings will be filled based on qualifications without regard to race, colour, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.
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www.evolvebg.co.uk/careers/ Evolve is an Equal Opportunity Employer All openings will be filled based on qualifications without regard to race, colour, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.
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