IT Device Deployment Engineer

Your new company and role This is a contract deployment engineer role with a major public sector organisation based in Edinburgh. This organisation is looking for you to co-ordinate and deliver initiatives related to hardware refresh of end user computer devices. What you'll need to succeed The organisation is looking for you to be experienced with the following: Utilising the ServiceNow Platform for task and asset management Deploying Windows 11 devices in a corporate government environment Laptop build and application deployment using Intune and SCCM Microsoft Office 365 suite Experience With HP EliteBook Laptops Excellent customer service, for all user support types Able to escalate issues where possible Be able to communicate verbally & written standard operating procedures PAT Testing experience and certification Hardware Inventory Management experience of End User IT equipment Experience creating rollout and asset management plans including technical design, logistics, governance and risk considerations, and training requirements. Ability to present proposals to all levels of the organisation. Experience of working within an agile team where trust, communication, collaboration, forward-thinking, workload visualisation and constructive challenge are key attributes Be an evangelist for our chosen technology to bring stakeholders on-side Create and maintain service documentation. ITIL(R) Foundation Certification in IT Service Management What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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