Job Summary: As an IT Expert at CAREROSE CARE Ltd, you will play a crucial role in managing and optimizing our information technology systems to ensure the seamless operation of our home care services in the Colchester/Harlow area. Your expertise in IT infrastructure and support will contribute to the efficiency and effectiveness of our caregiving operations.
Key Responsibilities:
IT Infrastructure Management:
Oversee and manage the organization's IT infrastructure, including hardware, software, and networks.
Ensure the availability, security, and integrity of IT systems.
User Support:
Provide technical support to users, addressing hardware and software issues promptly.
Offer guidance and training to staff on IT tools and systems.
Network Security:
Implement and maintain security measures to protect against cyber threats and unauthorized access.
Conduct regular security audits and ensure compliance with data protection regulations.
System Optimization:
Monitor system performance and identify opportunities for optimization.
Implement upgrades and enhancements to improve overall IT functionality.
Data Management:
Oversee data backup and recovery processes to prevent data loss.
Develop and implement data management policies and procedures.
Vendor Management:
Collaborate with IT vendors to ensure the procurement of necessary hardware, software, and services.
Evaluate vendor performance and negotiate contracts as needed.
Qualifications:
Proven experience as an IT Expert or in a similar IT role.
Strong knowledge of IT systems, networks, and security protocols.
Excellent problem-solving and analytical skills.
Ability to communicate technical information effectively to non-technical staff.
Bachelor's degree in Information Technology or a related field.
Benefits:
Competitive compensation packages.
Opportunities for professional development and career advancement.
Supportive work environment with a focus on teamwork and collaboration.
Flexible scheduling to accommodate work-life balance.
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