Shared service centre - Coventry, United Kingdom
Vacancy title:
IT Hardware Asset Manager - London or Coventry
Ref:
36651
Department:
Information Technology
Location:
Shared service centre - Coventry, United Kingdom
Employment type:
Full-time
Closing date:
31/01/2025
Brand:
Mountain Warehouse
Hours:
37.5
Overview
We are looking for an Asset Manager to join our established IT Support team. This is a great opportunity to gain experience in a busy and growing retail environment.
The role involves vendor evaluation, tracking and management cost, ITIL asset management processes implementation, and improvement of data quality on the asset database.
What you'll be doing
Maintain and control asset lifecycle of store, head office, and infrastructure hardware.
Create and maintain product catalogue.
Establish and maintain hardware and software databases.
Interfacing with technology vendors and contractors, negotiating contracts and purchase agreements.
Perform daily and long-term operational management of hardware and software.
Manage the asset inventory.
Plan, record, and track hardware assets and software licenses.
Ensure efficiency by introducing and reporting against key performance indicators.
Continual Service Improvement (CSI) of hardware and software management processes.
Effective management of CMDB ensuring its accuracy.
Supervise and support procurement procedures.
Supervise and support tracking of equipment.
Support projects, assisting PMs and engineers in purchasing and lifecycle planning.
Compile and share reports on current assets and their status.
Establish and maintain documentation of procedures, processes, and reports concerning asset management.
We'd love to meet someone with
Strong knowledge of IT hardware and software with more than 3 years working as an IT Asset analyst.
Strong knowledge of working with a CMDB and business services it supports.
At least 5 years ITSM experience.
Proven ability and experience in executing asset management processes.
Strong knowledge of licensing in software including Microsoft.
Excellent vendor management skills.
Knowledge of IT service management processes from within an ITIL environment.
Strong ability to carry out tasks independently.
Excellent at performing multiple tasks simultaneously.
Excellent communication skills.
Ideally have a process IAITAM cert such as CHAMP, CSAM, or CITAM.
Excellent organizational skills.
What’s in it for you?
Competitive salary and benefits package.
Holiday allowance.
50% staff discount & 25% for family and friends.
Pension scheme.
In 1997, we launched Mountain Warehouse to make the outdoors accessible to everyone by offering value for money products and exemplary customer service. Our expansion since then has seen the brand grow and the product evolve, but the small family business that makes MW special has remained. Great product is at the heart of everything we do.
Welcome to our journey.
#J-18808-Ljbffr
Vacancy title:
IT Hardware Asset Manager - London or Coventry
Ref:
36651
Department:
Information Technology
Location:
Shared service centre - Coventry, United Kingdom
Employment type:
Full-time
Closing date:
31/01/2025
Brand:
Mountain Warehouse
Hours:
37.5
Overview
We are looking for an Asset Manager to join our established IT Support team. This is a great opportunity to gain experience in a busy and growing retail environment.
The role involves vendor evaluation, tracking and management cost, ITIL asset management processes implementation, and improvement of data quality on the asset database.
What you'll be doing
Maintain and control asset lifecycle of store, head office, and infrastructure hardware.
Create and maintain product catalogue.
Establish and maintain hardware and software databases.
Interfacing with technology vendors and contractors, negotiating contracts and purchase agreements.
Perform daily and long-term operational management of hardware and software.
Manage the asset inventory.
Plan, record, and track hardware assets and software licenses.
Ensure efficiency by introducing and reporting against key performance indicators.
Continual Service Improvement (CSI) of hardware and software management processes.
Effective management of CMDB ensuring its accuracy.
Supervise and support procurement procedures.
Supervise and support tracking of equipment.
Support projects, assisting PMs and engineers in purchasing and lifecycle planning.
Compile and share reports on current assets and their status.
Establish and maintain documentation of procedures, processes, and reports concerning asset management.
We'd love to meet someone with
Strong knowledge of IT hardware and software with more than 3 years working as an IT Asset analyst.
Strong knowledge of working with a CMDB and business services it supports.
At least 5 years ITSM experience.
Proven ability and experience in executing asset management processes.
Strong knowledge of licensing in software including Microsoft.
Excellent vendor management skills.
Knowledge of IT service management processes from within an ITIL environment.
Strong ability to carry out tasks independently.
Excellent at performing multiple tasks simultaneously.
Excellent communication skills.
Ideally have a process IAITAM cert such as CHAMP, CSAM, or CITAM.
Excellent organizational skills.
What’s in it for you?
Competitive salary and benefits package.
Holiday allowance.
50% staff discount & 25% for family and friends.
Pension scheme.
In 1997, we launched Mountain Warehouse to make the outdoors accessible to everyone by offering value for money products and exemplary customer service. Our expansion since then has seen the brand grow and the product evolve, but the small family business that makes MW special has remained. Great product is at the heart of everything we do.
Welcome to our journey.
#J-18808-Ljbffr
