Key purpose of role:
The postholder will be responsible for ensuring the effective operation of the College’s first line response to students and staff for IT related queries (hardware and software) through the management and supervision of the team running the Help Desk.
The postholder will deputise for the IT Manager when required and support the IT Manager’s leadership by supervising day to day IT activities, monitoring the help desk requests, responding to queries for new software or hardware by teaching staff and providing quality assurance for IT support.
The postholder will have good technical and development skills, good managerial abilities, and be able to help the IT Manager provide the very best customer service.
EN Safeguarding Commitment Statement:
East Norfolk Sixth Form College is committed to the principle that it is always unacceptable for a learner to experience abuse of any kind and recognises that it has a responsibility to safeguard the welfare and wellbeing of all learners. It will do so through commitment to safe practices and the creation of a ‘supportive culture which includes respect, openness and honesty and which recognises and champions diversity and individual need’. This statement applies to all staff, including senior managers and Governors; paid staff, volunteers and sessional workers; agency staff; students and contractors.
EN Equality and Diversity Commitment Statement:
East Norfolk Sixth Form College is committed to promoting Equality of Opportunity and an awareness and appreciation of diversity for all members of its community in relation to all protected characteristics. It opposes all forms of unlawful and unfair discrimination and will promote and respect the personal dignity and human rights of every individual coming into contact or association with the College. This statement applies to all staff, including senior managers and Governors; paid staff, volunteers and sessional workers; agency staff; students and contractors.
Job Types:
Full-time, Permanent Pay:
£29,346.00-£32,259.00 per year Benefits: Canteen Cycle to work scheme Free flu jabs Free parking Health & wellbeing programme On-site gym On-site parking Sick pay Schedule: Monday to Friday No weekends Work Location:
In person
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Full-time, Permanent Pay:
£29,346.00-£32,259.00 per year Benefits: Canteen Cycle to work scheme Free flu jabs Free parking Health & wellbeing programme On-site gym On-site parking Sick pay Schedule: Monday to Friday No weekends Work Location:
In person
#J-18808-Ljbffr
