IT Helpdesk Technician
Burgess Hill, West Sussex
£26,400 per annum
Our education client is looking for an IT Helpdesk Technician to join the team in providing support for staff, students, parents, and other stakeholders. This is a fantastic developmental opportunity for anyone who is keen to develop their existing skills in a wide range of technologies while working in a highly successful, technology-focused environment.
Monday to Friday - 37 hours per week - excellent benefits. £26,400 - £27,700 PA. 25 Days Annual Leave. Car driver required due to commuting to other sites from time to time. DBS will be taken up on candidates.
You will need a minimum of level 3, or preferably level 4 in an IT-related subject (A-Levels/ BTEC or apprenticeship) and at least 2 years’ experience in a relevant IT role – experience in the education sector would be a bonus.
The postholder will join a dynamic, friendly, and supportive team within a school that is known for being an investor in people and technology.
The successful candidate will be working with a broad range of technologies including:
Office 365 and Azure AD
iOS and MacOS
Mobile Device Management (Microsoft Intune)
Windows Server (2019/2022) and Desktop (10/11)
PowerShell
Virtual Servers (vSphere & VMWare)
Wired and Wireless Networks (Aruba, Cisco and VLANs)
VOIP Telephony (3CX)
Filtering, Firewall and VPN (Smoothwall)
CCTV (Hikvision)
Door Control (Paxton and IDStore)
Active Directory, DNS, DHCP, Group Policy
Print Management (PaperCut MF)
Classroom Technologies
Understanding of networking principles
Knowledge of ideally in some or all of the following:
Windows 10/11 Desktop Support
Windows Server 2019/2022 Server
Virtual Machines (ideally VMWare and/or Hyper-V)
Active Directory, DNS, DHCP, and Group Policy
Wired & Wireless Networking (ideally Aruba and/or Cisco)
Switching and routing, VLANS, wireless networking
Mobile Device Management (ideally Microsoft Intune and/or Mosyle)
MacOS and iOS
Print Management (ideally PaperCut MF)
VOIP (ideally 3CX)
Door Access Control (ideally Paxton and/or IDStore)
Firewalls, Filtering and VPNs (ideally Smoothwall)
CCTV (ideally Hikvision)
PowerShell and Scripting
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