I have an exciting opportunity for an IT Infrastructure Analyst to join a pharmaceutical company based in the Berkshire area.
The ideal candidate will have at least 3 years experience supporting IT systems/Datacentres with strong knowledge of Windows technologies and networking.
The position is to provide level 1 and 2 technical support for hardware, software and network-related issues.
Key Support Areas
End-User Support
Hardware and Software troubleshooting
Device management
System Monitoring and maintenance
Process Improvement and Mentorship
Key Skills and Competencies:
Strong knowledge of Windows operating systems, Microsoft 365, and common business applications
Familiarity with basic networking concepts, including Wi-Fi and VPN troubleshooting
Experience with device management tools like SCCM & Intune
Excellent communication skills and the ability to explain technical issues to non-technical users
Desirable to have experience with Cloud Infrastructure
Proven ability to support a Hyper-V environment
Understanding of PAM and DLP technologies.
Seniority level
Associate Employment type
Full-time Job function
Analyst Industries
IT Services and IT Consulting and Pharmaceutical Manufacturing
#J-18808-Ljbffr
Associate Employment type
Full-time Job function
Analyst Industries
IT Services and IT Consulting and Pharmaceutical Manufacturing
#J-18808-Ljbffr
