Job Overview
At Specialist Recruit, we are seeking an experienced IT professional to fill the position of IT Infrastructure Support Specialist. This role requires a skilled and knowledgeable individual who can provide technical support for our corporate and customer-managed IT infrastructure and projects.
The ideal candidate will have a strong background in IT hardware and software, as well as excellent problem-solving skills and the ability to work effectively in a team environment.
Key Responsibilities
Configure and maintain laptops and PCs according to internal and customer specifications.
Assist with the administration of nominated customer IT equipment and networks.
Provide support to company users, fault-finding and solving problems, and ensuring issues are logged within the Service Desk.
Work within the remit of cyber security policies and best practices.
Requirements and Qualifications
A HND/degree or equivalent in Computer Science or a related discipline, or at least 5 years of applicable experience working in a demanding environment within a busy 100+ user network.
A broad range of technical skills, including diverse IT hardware and business applications.
A sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including building, troubleshooting, and patching.
A sound technical knowledge of Windows Server 2019/2022 administration skills.
A good understanding of IT Security, including anti-virus, hard drive encryption, and authentication.
Experience of Microsoft Exchange and email services, such as spam filtering and cloud continuity/messaging services.
Previous experience in 1st/2nd line support roles.
The ability to achieve Security Clearance (SC/DV).
What We Offer
This position is estimated to offer a competitive salary between £45,000 - £55,000 per annum, depending on experience and qualifications.
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