Synergize Consulting is currently recruiting for an IT Infrastructure Support Specialist to work onsite at a large government customer account based in the Cumbria area. The IT Infrastructure Support Specialist will be working within a dedicated systems support team at the customer site, on a 24/7 365 shift pattern (4 shifts: 2 days then 2 nights on a 12.5-hour shift, followed by 6 shifts/days ‘off’ on rotation). The successful candidate will be key in supporting the facility and the customer with their IT-related needs.
The IT Infrastructure Support Specialist will be supporting the customer’s servers, networks (and associated hardware), and storage. Therefore, they will be required to have good knowledge/experience within these areas as well as experience in desktop services.
They will generally work in a three-person team to provide all services as requested by the Team Leaders. The work will be varied from day to day, and the successful candidate will be required to undertake any work assigned to them that will support the facility and the customer.
The successful candidate will be expected to investigate technical issues, run diagnostics, and interpret manufacturers' management tools to determine root cause and resolve technical problems. The IT Infrastructure Support Specialist should have knowledge/experience of the following, but not limited to:
Desktop Services
Laptop
Desktop
Printer
MS Office 2016
Windows 10
Datacentre
Switch, Router
Storage
Tape archive
Windows Server 2012/16
SQL Server 2014/16
Firewalls
Load Balancers
Security
McAfee suite
Trend suite
Bitdefender
LogRhythm
RSA
AD
CISCO ISE
Toolsets/Admin
CA suite
ServiceNow
Network Shares
Print services
Licences
Certificates
Visual Studio Professional 2012
PowerISO 6.7
vRealize suite
Unisphere Management
SQL Management Studio
Microsoft Enterprise Mobility + Security (EMS)
Microsoft Systems Management Server (SMS)
#J-18808-Ljbffr
The IT Infrastructure Support Specialist will be supporting the customer’s servers, networks (and associated hardware), and storage. Therefore, they will be required to have good knowledge/experience within these areas as well as experience in desktop services.
They will generally work in a three-person team to provide all services as requested by the Team Leaders. The work will be varied from day to day, and the successful candidate will be required to undertake any work assigned to them that will support the facility and the customer.
The successful candidate will be expected to investigate technical issues, run diagnostics, and interpret manufacturers' management tools to determine root cause and resolve technical problems. The IT Infrastructure Support Specialist should have knowledge/experience of the following, but not limited to:
Desktop Services
Laptop
Desktop
Printer
MS Office 2016
Windows 10
Datacentre
Switch, Router
Storage
Tape archive
Windows Server 2012/16
SQL Server 2014/16
Firewalls
Load Balancers
Security
McAfee suite
Trend suite
Bitdefender
LogRhythm
RSA
AD
CISCO ISE
Toolsets/Admin
CA suite
ServiceNow
Network Shares
Print services
Licences
Certificates
Visual Studio Professional 2012
PowerISO 6.7
vRealize suite
Unisphere Management
SQL Management Studio
Microsoft Enterprise Mobility + Security (EMS)
Microsoft Systems Management Server (SMS)
#J-18808-Ljbffr
