IT Infrastructure Support Technician
– Full-Time, Permanent, Tadworth Salary:
DOE Are you a tech-savvy problem-solver with a passion for delivering top-notch IT support? Do you thrive in fast-paced environments where no two days are the same? Looking to take the next step in your career? I've partnered with a dynamic, scaling business in central London seeking a talented IT Support Technician. They're transitioning from third-party support to an internal focus. Job Title:
IT Support Technician Location:
London (Onsite - 5 Days a Week) Salary:
Up to £28,000 The IT Infrastructure Support Technician role requires hands-on technical support for corporate and customer-managed IT infrastructure and projects, delivering a quality 24/7 service to internal users and nominated customer gateways. Key Responsibilities
Providing day-to-day technical support for IT infrastructure and projects Installing, configuring, and troubleshooting computer hardware, operating systems, software, and applications Assisting in the administration of corporate servers and applications Carrying out daily, weekly, and monthly duties as requested by the IT Operations Manager Key Tasks
Building laptops and PCs according to internal and customer specifications Ensuring the smooth running and patching of the desktop environment Managing and supporting onsite A/V equipment, including video conferencing and projectors Additional Responsibilities
Following departmental change control process and procedures Working within the remit of cyber security policies Assisting with the administration of nominated customer IT equipment and networks Participating in the 24/7 on-call IT rota, responding to emergencies as required Supporting IT Infrastructure Engineers
Supporting IT hosting infrastructure, including storage, virtual environments, email, and backups Supporting IT security infrastructure, including antivirus, update/patch management, and web filtering Supporting telephony equipment and servers, installation of telephones onto desks Supporting remote working environment, including VPNs and RDP Mandatory Qualifications and Skills
HND/degree or equivalent in Computer Science or related discipline, or at least 5 years applicable experience Broad range of technical skills in diverse IT hardware and business applications Sound technical knowledge of core Microsoft Windows 10/11 desktop environments Sound technical knowledge of Windows Server 2019/2022 administration skills Good understanding of IT security, including antivirus, hard drive encryption, and authentication Experience of Microsoft Exchange and email services, including spam filtering and cloud continuity/messaging services Previous experience in 1st/2nd line support roles Ability to achieve Security Clearance (SC/DV)
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– Full-Time, Permanent, Tadworth Salary:
DOE Are you a tech-savvy problem-solver with a passion for delivering top-notch IT support? Do you thrive in fast-paced environments where no two days are the same? Looking to take the next step in your career? I've partnered with a dynamic, scaling business in central London seeking a talented IT Support Technician. They're transitioning from third-party support to an internal focus. Job Title:
IT Support Technician Location:
London (Onsite - 5 Days a Week) Salary:
Up to £28,000 The IT Infrastructure Support Technician role requires hands-on technical support for corporate and customer-managed IT infrastructure and projects, delivering a quality 24/7 service to internal users and nominated customer gateways. Key Responsibilities
Providing day-to-day technical support for IT infrastructure and projects Installing, configuring, and troubleshooting computer hardware, operating systems, software, and applications Assisting in the administration of corporate servers and applications Carrying out daily, weekly, and monthly duties as requested by the IT Operations Manager Key Tasks
Building laptops and PCs according to internal and customer specifications Ensuring the smooth running and patching of the desktop environment Managing and supporting onsite A/V equipment, including video conferencing and projectors Additional Responsibilities
Following departmental change control process and procedures Working within the remit of cyber security policies Assisting with the administration of nominated customer IT equipment and networks Participating in the 24/7 on-call IT rota, responding to emergencies as required Supporting IT Infrastructure Engineers
Supporting IT hosting infrastructure, including storage, virtual environments, email, and backups Supporting IT security infrastructure, including antivirus, update/patch management, and web filtering Supporting telephony equipment and servers, installation of telephones onto desks Supporting remote working environment, including VPNs and RDP Mandatory Qualifications and Skills
HND/degree or equivalent in Computer Science or related discipline, or at least 5 years applicable experience Broad range of technical skills in diverse IT hardware and business applications Sound technical knowledge of core Microsoft Windows 10/11 desktop environments Sound technical knowledge of Windows Server 2019/2022 administration skills Good understanding of IT security, including antivirus, hard drive encryption, and authentication Experience of Microsoft Exchange and email services, including spam filtering and cloud continuity/messaging services Previous experience in 1st/2nd line support roles Ability to achieve Security Clearance (SC/DV)
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