IT Manager - Barrister Chambers - London - 80 Users
Why Join?:
This is a fantastic opportunity for an experienced 2nd / 3rd Line Support Analyst to manage IT for this dynamic, entrepreneurial firm who are a go-to set for Employment and Commercial law.
This is a newly created role reporting to the COO; you will provide deskside support & training to the users, VC support, develop the IT Service, manage the MSP and other vendors, and look for ways to improve the IT experience overall.
There's an abundance of opportunity to identify and deliver new projects and deliver a vastly improved, VIP IT service.
Role Summary:
Engage with all users to identify ways to improve their experience of technology
Work closely with the COO and IT Committee to identify project opportunities
Deliver projects on an ongoing basis, reviewing priorities as new requirements come up
Provide VIP level, Deskside Support to all London-based users
Streamline manual tasks e.g. onboarding for new starters, build & provision of laptops etc
Help users get the best out of the applications they work with through training and tips etc
Manage the MSP to ensure first-class IT Service Delivery from them
Mature the firm's data management & IT security from both technical and governance perspectives
Create and Investigate use cases for the application of AI throughout the firm
This is a hands-on role and will suit someone who likes to make improvements to process and service delivery, always with the user experience in mind, and who is comfortable engaging with all levels of user.
As an IT Committee member, along with 4 Barristers and the COO, you will need to be confident, experienced and credible in order to build confidence in the advice you offer.
So, if that's you and you wish to make a significant impact in a busy, professional firm, please apply with CV.
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