IT Operations Manager
Company:
Newcastle United Type:
Permanent Location:
Newcastle Upon Tyne Salary:
Competitive Salary Closing Date:
21 January 2025 We are the heartbeat of the city. Join us as we continue to build on our long and proud history, striving to be the best in everything we do, both on and off the pitch. By uniting people and communities, we invite you to be part of the exciting next chapter at Newcastle United. About the role The role of the IT Operations Manager at Newcastle United will focus on managing the IT Operations team to ensure the club's technical systems and infrastructure run efficiently. The position emphasizes leadership, technical expertise, and communication skills to ensure that Newcastle United’s IT infrastructure meets the demands of a leading sports organization. The successful candidate will contribute significantly to both the operational stability and the ongoing digital transformation of the club. Your Impact Leadership:
Manage the IT Operations team, guiding and mentoring members to deliver high-quality IT services. Collaboration:
Work with the Head of IT and IT Delivery & Transformation team to develop strategies that align with the club's IT roadmap and business goals. Performance Analysis:
Evaluate the current IT network and system performance, identify areas for improvement, and implement changes. Reporting:
Prepare and present performance reports, including key performance indicators (KPIs) and trend analysis, to senior leadership. Qualifications and Experience We require you to have a degree in Computer Science, IT, or experience in a comparable role for three or more years. An ITIL Foundation Level qualification is necessary, demonstrating knowledge of IT service management. You should demonstrate proven leadership with experience in developing and mentoring IT Teams with a focus on monitoring and performance reporting. Strong communication skills are essential, with the ability to convey complex technical information to both technical and non-technical stakeholders. Why choose us? We’ve got a range of great benefits and rewards, including flexible ways of working, participation in our non-contractual employee bonus scheme, NUFC life assurance, free parking, discounts at Shearers Bar and the Club Shop, Helping Hand – where you can access free GP appointments, Wellbeing Resources, Legal and Financial Support, pension contribution, free lunch, and free tea and coffee. Additionally, we run a salary sacrifice scheme that includes tech, car, cycle to work, and many more. United As One We’re committed to equality, diversity, and inclusion and believe in equal opportunities for all. We recognize that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential. Safeguarding We’re committed to being a place where everyone is safe, heard, valued, and able to thrive, so we place high value on the safeguarding and welfare of everyone we engage with. How to apply To access the full job description for this role, please click
here. Please submit your CV when applying. For further information on this role and about the club and our values, please visit our careers page. Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates. Recruitment Agencies:
Please note that we do not accept unsolicited/speculative candidate details or applications. Any candidates supplied, unless formally requested, will be taken as a direct/free candidate. Note:
This role is based in Newcastle upon Tyne, with an expectation of working 3 days per week from the office. If you are not located in the Northeast and unable to relocate, we regret that we will not be able to progress your application.
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Newcastle United Type:
Permanent Location:
Newcastle Upon Tyne Salary:
Competitive Salary Closing Date:
21 January 2025 We are the heartbeat of the city. Join us as we continue to build on our long and proud history, striving to be the best in everything we do, both on and off the pitch. By uniting people and communities, we invite you to be part of the exciting next chapter at Newcastle United. About the role The role of the IT Operations Manager at Newcastle United will focus on managing the IT Operations team to ensure the club's technical systems and infrastructure run efficiently. The position emphasizes leadership, technical expertise, and communication skills to ensure that Newcastle United’s IT infrastructure meets the demands of a leading sports organization. The successful candidate will contribute significantly to both the operational stability and the ongoing digital transformation of the club. Your Impact Leadership:
Manage the IT Operations team, guiding and mentoring members to deliver high-quality IT services. Collaboration:
Work with the Head of IT and IT Delivery & Transformation team to develop strategies that align with the club's IT roadmap and business goals. Performance Analysis:
Evaluate the current IT network and system performance, identify areas for improvement, and implement changes. Reporting:
Prepare and present performance reports, including key performance indicators (KPIs) and trend analysis, to senior leadership. Qualifications and Experience We require you to have a degree in Computer Science, IT, or experience in a comparable role for three or more years. An ITIL Foundation Level qualification is necessary, demonstrating knowledge of IT service management. You should demonstrate proven leadership with experience in developing and mentoring IT Teams with a focus on monitoring and performance reporting. Strong communication skills are essential, with the ability to convey complex technical information to both technical and non-technical stakeholders. Why choose us? We’ve got a range of great benefits and rewards, including flexible ways of working, participation in our non-contractual employee bonus scheme, NUFC life assurance, free parking, discounts at Shearers Bar and the Club Shop, Helping Hand – where you can access free GP appointments, Wellbeing Resources, Legal and Financial Support, pension contribution, free lunch, and free tea and coffee. Additionally, we run a salary sacrifice scheme that includes tech, car, cycle to work, and many more. United As One We’re committed to equality, diversity, and inclusion and believe in equal opportunities for all. We recognize that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential. Safeguarding We’re committed to being a place where everyone is safe, heard, valued, and able to thrive, so we place high value on the safeguarding and welfare of everyone we engage with. How to apply To access the full job description for this role, please click
here. Please submit your CV when applying. For further information on this role and about the club and our values, please visit our careers page. Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates. Recruitment Agencies:
Please note that we do not accept unsolicited/speculative candidate details or applications. Any candidates supplied, unless formally requested, will be taken as a direct/free candidate. Note:
This role is based in Newcastle upon Tyne, with an expectation of working 3 days per week from the office. If you are not located in the Northeast and unable to relocate, we regret that we will not be able to progress your application.
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