Lead the identification and analysis of IT system capabilities, developing models and system requirements. Use systems analysis to support a deeper understanding of how processes and systems work, and to identify gaps. Work with other digital professionals to design and develop system and user interfaces, identify gaps in functionality and assess the effect of proposed software changes on users or the organisation. Advise on the approach to analysis, prioritisation and validation of user experience needs. Recommend a range of techniques to analyse the user experience and ensure that it meets business and user needs. Work with our Service Designer to articulate and communicate how user experience needs affect the design of a system in a project or programme of work. Evaluate company products and how they are used to understand the product and see if it will meet the company's current and future needs. Advise on the approach to identify, investigate, analyse and communicate complex business problems and opportunities within a project or programme of work. Inform tactical decision making and help to define longer-term strategic plans. Recommend the approach to options analysis, feasibility assessment and operations, and can quantify potential business benefits. Ensure the proposed solution aligns with business goals and objectives, business and user needs, and achieves the required outcomes and expected benefits. We are particularly interested in hearing from individuals comfortable with experience working on programmes with complex data needs or in an emergent environment where requirements are ambiguous. Previous experience in the energy sector is advantageous.
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