Reporting to the UK IT Manager, as a UK
IT Project Manager , you will be responsible for the IT elements for Office Moves and Changes, accreditations, and IT-related Projects that require physical work on site. Examples include MFDs, Teams and room systems, door entry, and security cameras. Closing date for applications: 2nd February What you’ll be doing: Engagement Create & manage project plans. Have a standard approach (checklist) for all moves. Ensure units are aware of lead times especially for network links. Prioritise the workload and communicate well with colleagues on agreed deadlines. Agree and confirm timeline and cost with stakeholders. Define project schedules, allocate resources, and monitor progress. Align project objectives with company goals, and ensure the project team is clear on objectives. Deliver and install technology solutions. Help the project team with design and development tasks. Monitor and manage project scope and log changes. Manage all project documentation. Work on multiple projects within the company’s project portfolio simultaneously. Form relationships with customers, stakeholders, and sponsors. Work with the units and attend regular office move and project meetings. Be aware of security or regulatory office requirements, such as R-Net, GLP, and ISO27001. Responsible for server room checks, including UPS testing and tidiness security. Backup and Restore testing (BCP), particularly at accredited sites. Disaster Recovery Plans (DRP); work with the business to formulate and manage the IT DRPs. Support with escalations from the business. Support Act as the escalation point for all projects being managed. Ensure all projects have tickets logged in the current Service Desk tools and are kept up to date. Work closely with the Global Service Desk to provide feedback on support calls and ongoing issues, managing their resolution within the Service Level Agreement. Liaise with and update stakeholders on the progress and resolution of their projects. Update systems and documentation with new information to enable the Service Desk teams to be more efficient and resolve incidents quickly. Actively contribute to problem management and knowledge transfer. Proactively identify repetitive work and report this back to the line manager with possible solutions for automation or improved efficiencies. Who we’re looking for? A strong service-oriented approach with project management skills and a detailed understanding of stakeholder business operations and requirements in supported areas. Excellent communication and customer management skills with the ability to easily convey complex IT problems and solutions to non-technical stakeholders. Ability to travel to site and availability to work flexibly as business demands require. Driving license preferred. Weekend and out-of-hours work will be required due to the nature of the role.
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IT Project Manager , you will be responsible for the IT elements for Office Moves and Changes, accreditations, and IT-related Projects that require physical work on site. Examples include MFDs, Teams and room systems, door entry, and security cameras. Closing date for applications: 2nd February What you’ll be doing: Engagement Create & manage project plans. Have a standard approach (checklist) for all moves. Ensure units are aware of lead times especially for network links. Prioritise the workload and communicate well with colleagues on agreed deadlines. Agree and confirm timeline and cost with stakeholders. Define project schedules, allocate resources, and monitor progress. Align project objectives with company goals, and ensure the project team is clear on objectives. Deliver and install technology solutions. Help the project team with design and development tasks. Monitor and manage project scope and log changes. Manage all project documentation. Work on multiple projects within the company’s project portfolio simultaneously. Form relationships with customers, stakeholders, and sponsors. Work with the units and attend regular office move and project meetings. Be aware of security or regulatory office requirements, such as R-Net, GLP, and ISO27001. Responsible for server room checks, including UPS testing and tidiness security. Backup and Restore testing (BCP), particularly at accredited sites. Disaster Recovery Plans (DRP); work with the business to formulate and manage the IT DRPs. Support with escalations from the business. Support Act as the escalation point for all projects being managed. Ensure all projects have tickets logged in the current Service Desk tools and are kept up to date. Work closely with the Global Service Desk to provide feedback on support calls and ongoing issues, managing their resolution within the Service Level Agreement. Liaise with and update stakeholders on the progress and resolution of their projects. Update systems and documentation with new information to enable the Service Desk teams to be more efficient and resolve incidents quickly. Actively contribute to problem management and knowledge transfer. Proactively identify repetitive work and report this back to the line manager with possible solutions for automation or improved efficiencies. Who we’re looking for? A strong service-oriented approach with project management skills and a detailed understanding of stakeholder business operations and requirements in supported areas. Excellent communication and customer management skills with the ability to easily convey complex IT problems and solutions to non-technical stakeholders. Ability to travel to site and availability to work flexibly as business demands require. Driving license preferred. Weekend and out-of-hours work will be required due to the nature of the role.
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