We are looking for individuals who have a minimum of 2 years of experience in a relevant role. You should be proficient in hardware and software support, have experience working with Microsoft systems and applications, and possess a solid understanding of VMware. An organized and methodical approach to tasks, as well as experience with LAN and WAN networks, is essential. A driving license is also required, as the role involves occasional travel to different sites across the UK.
Responsibilities
Providing 1st-2nd line support to users across multiple sites nationwide. Hardware and software support. Asset management (configuring, deploying, and documenting management). Conducting laptop and hardware rollouts. Managing user access and permissions. Escalating complex issues to our outsource partners. Serving as the point of escalation for junior analysts. Managing tickets via phone, email, and our ticketing system. Owning project work as assigned. Job Offer
This is a great opportunity for an experienced IT Service Analyst, and we offer a competitive salary ranging from £30,000 to £32,000. You'll enjoy 25 days of holiday plus bank holidays, and you can take your birthday off in your birthday month. All travel costs will be covered, either through a mileage rate or a hire vehicle. The role requires 37.5 hours of work from Monday to Friday and is fully site-based in Widnes. We pride ourselves on job security and offer opportunities for career progression. If this sounds good to you, we encourage you to apply now!
#J-18808-Ljbffr
Providing 1st-2nd line support to users across multiple sites nationwide. Hardware and software support. Asset management (configuring, deploying, and documenting management). Conducting laptop and hardware rollouts. Managing user access and permissions. Escalating complex issues to our outsource partners. Serving as the point of escalation for junior analysts. Managing tickets via phone, email, and our ticketing system. Owning project work as assigned. Job Offer
This is a great opportunity for an experienced IT Service Analyst, and we offer a competitive salary ranging from £30,000 to £32,000. You'll enjoy 25 days of holiday plus bank holidays, and you can take your birthday off in your birthday month. All travel costs will be covered, either through a mileage rate or a hire vehicle. The role requires 37.5 hours of work from Monday to Friday and is fully site-based in Widnes. We pride ourselves on job security and offer opportunities for career progression. If this sounds good to you, we encourage you to apply now!
#J-18808-Ljbffr
