We're looking for an experienced IT Service Manager to join our Manchester team and take responsibility for managing our busy Corporate Technical Support team on site.
We are looking for excellent customer service and interpersonal skills, with the proven ability to deliver quality outputs in a fast-paced environment. You will have the capability to work under pressure and prioritise effectively, as well as a proven record of stakeholder management with both internal and external customers. You will have the skills to influence and challenge existing processes, using your communication skills to be able to handle challenging conversations.
In return we offer you:
A market leading pension scheme - our employer contribution rate is around 29% A choice of working patterns for every role: full-time, part-time, job-share. Maternity, adoption or shared parental leave of 26 weeks full pay (subject to qualifying criteria) Opportunities to learn new technology & skills on the job, utilising blocked out Protected Learning Time in your weekly schedule and taking advantage of the support of our Communities of Practice Employee Assistance Programmes Diversity Network Groups Mental Health Allies Civil Service Sports and Social club Generous holiday allowance - 25 days annual leave, rising to 30 days after 5 years service in addition to 9 public holidays
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We are looking for excellent customer service and interpersonal skills, with the proven ability to deliver quality outputs in a fast-paced environment. You will have the capability to work under pressure and prioritise effectively, as well as a proven record of stakeholder management with both internal and external customers. You will have the skills to influence and challenge existing processes, using your communication skills to be able to handle challenging conversations.
In return we offer you:
A market leading pension scheme - our employer contribution rate is around 29% A choice of working patterns for every role: full-time, part-time, job-share. Maternity, adoption or shared parental leave of 26 weeks full pay (subject to qualifying criteria) Opportunities to learn new technology & skills on the job, utilising blocked out Protected Learning Time in your weekly schedule and taking advantage of the support of our Communities of Practice Employee Assistance Programmes Diversity Network Groups Mental Health Allies Civil Service Sports and Social club Generous holiday allowance - 25 days annual leave, rising to 30 days after 5 years service in addition to 9 public holidays
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