IT Specialist / Administrator

IT Specialist / Administrator Sheffield – Full Time About the Role Reporting to the General Manager and CTO, you will provide effective IT assistance across all aspects of the business and will provide back up and support to the General Manager and company CTO. Digital Autopsy UK is a multi-site business currently operating at 5 facilities and a Co-location data centre facility across England. This role provides exposure to a broad range of IT-related projects and activities. The primary objective will be to provide IT support to staff to enable the company to achieve its goals and ensure the reliability of the server and network infrastructure across all our sites. Travel to these sites will be expected. You will monitor and maintain the computer systems of the organisation, install and configure software/hardware, diagnose and resolve software/hardware faults. Responsibilities Provide IT support to staff whilst reporting to the General Manager and CTO. Keep all inventories up to date as and when changes are made. Responsible for performing hardware and software purchases upon approval. Ensure that appropriate IT policies are in place and adhered to by all staff. Ensure the company security policy is adhered to by all staff. Identify potential new technologies that would benefit the business and improvements in the functionality and use of existing systems. Maintain the entire backup system from resolving backup issues to ensuring restores are available. Maintain Active Directory. Setup laptops, projectors, and/or video conferencing equipment for meetings. Maintain the internal phone system with phone extensions, hunt groups, redirects, etc. Move IT equipment around the business as required. Manage incidents through the IT Helpdesk. Build and maintain company hardware. Ensure all printers are running optimally. Support proprietary Software used by the business. Maintain the Anti-Virus system and other security/monitoring software. Train staff on any IT aspect where training is required. Achieve high performance of IT services to meet the evolving needs of the business to ensure satisfied internal and external service users. Carry out other level-appropriate tasks as may be required by DAUK. Provide a high level of attention to detail. A demonstrable ability to work collaboratively with colleagues. Proactive and able to operate without direct supervision. Understanding of and commitment to the highest standards of customer service and care. High quality verbal and written communication skills. Self-awareness and commitment to own personal and professional continuous development. Ability to coordinate multiple tasks simultaneously. Ability to communicate with the end user in non-technical language that they would understand. Able to deal with high pressure scenarios should they arise. A full driving licence is essential Out of hours availability is essential for this role to support the needs of the business About Digital Autopsy UK In partnership with local authority and Coronial services, Digital Autopsy UK has broken into the UK market for the delivery of post-mortem and forensic imaging. The first digital autopsy facility opened in Sheffield in November 2013, Sandwell in November 2014, Preston in April 2018, Stoke in May 2019, followed by Bolton in May 2024. Further information can be found on our website

www.digitalautopsy.co.uk . On-the-job training will be provided for newcomers to IT. Job Type:

Full-time Pay:

£25,000.00-£35,000.00 per year Benefits: Company pension On-site parking Schedule: Monday to Friday Work Location:

In person Application deadline:

20/02/2025

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