About The Role
Are you an experienced and dedicated IT Supplier Services and Vendor Manager? If so, we want to hear from you.
In this role, you will be integral to ensuring our IT vendor relationship deliver maximum value, align with our strategic goals, and meet our operational needs.
Key Responsibilities:
Managing supplier relationships and ensuring contractual obligations, SLA's, and performance targets are met. Leading the supplier selection process and supporting transitions for new business solutions or services. Developing and implementing vendor management plans to drive performance and mitigate risks. Collaborating with procurement and legal teams to prepare tenders and manage the contract lifecycle. Creating financial overviews for Tier 1 vendors, monitoring spend, and identifying cost optimisation opportunities. Delivering regular performance updates through balance scorecards and ensuring alignment with our strategic objectives. Why Join LiveWest:
In this role, you will have the opportunity to shape how LiveWest works with its IT vendors, enabling us to deliver excellent services to our customers. You will be part of a forward-thinking team, fostering innovation, and ensuring value for money in a supportive, collaborative environment.
This role is being offered on a full time, permanent basis. Hybrid working is available for this role working 2 - 3 days per week in the office, dependent on business need. You can be based in any of our three offices - Exeter, Weston-super-Mare or Tolvaddon.
For further information about this role, please
click here
to view our candidate information pack.
About The Candidate To be successful in your application for the role of IT Vendor Manager, you will have the essential skills and experience for a level three role (please see candidate information pack) and the following role specific skills and experience:
Familiarity with the ITIL framework (qualification desirable) Experience in managing IT suppliers, including Microsoft, Dell, or ERP providers. Strong background in IT security and supplier onboarding processes. Exceptional leadership and communication skills, with the ability to engage at all organisational levels. A proactive approach with strong initiative and the ability to drive value from supplier relationships. Full, valid UK driving licence and access to a suitable vehicle. Desirable:
Hold, or be working towards, CIPS Advanced Certificate in Procurement and Supply Operations. Desirable:
Have proven experience of working with Procurement and Legal teams. Desirable:
Have experience of working within the corporate sector. Please note: we are unable to provide visa sponsorship for this role; therefore, you must have the right to work in the UK to submit an application for this role.
About The Company Our Reward and Benefits:
Working Style:
Hybrid working with 2 - 3 days in the office to support your work/life balance. Generous Annual Leave:
Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles). Pension Contributions:
Enjoy up to 9% employer contributions with our Defined Contribution scheme. Health Benefits and Perks:
Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. Learning and Development:
Invest in your future with ongoing personal and professional growth opportunities. Family Support:
Policies designed to help you balance work and family life, including a new child payment. Wellbeing Matters:
Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. Smarter Travel:
Save with our Cycle to Work and Car Benefit schemes. Giving Back:
Up to four paid volunteering days a year to support local causes that matter to you. About Us:
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.
We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
You can read more about Inclusion at LiveWest by visiting our website. #J-18808-Ljbffr
In this role, you will be integral to ensuring our IT vendor relationship deliver maximum value, align with our strategic goals, and meet our operational needs.
Key Responsibilities:
Managing supplier relationships and ensuring contractual obligations, SLA's, and performance targets are met. Leading the supplier selection process and supporting transitions for new business solutions or services. Developing and implementing vendor management plans to drive performance and mitigate risks. Collaborating with procurement and legal teams to prepare tenders and manage the contract lifecycle. Creating financial overviews for Tier 1 vendors, monitoring spend, and identifying cost optimisation opportunities. Delivering regular performance updates through balance scorecards and ensuring alignment with our strategic objectives. Why Join LiveWest:
In this role, you will have the opportunity to shape how LiveWest works with its IT vendors, enabling us to deliver excellent services to our customers. You will be part of a forward-thinking team, fostering innovation, and ensuring value for money in a supportive, collaborative environment.
This role is being offered on a full time, permanent basis. Hybrid working is available for this role working 2 - 3 days per week in the office, dependent on business need. You can be based in any of our three offices - Exeter, Weston-super-Mare or Tolvaddon.
For further information about this role, please
click here
to view our candidate information pack.
About The Candidate To be successful in your application for the role of IT Vendor Manager, you will have the essential skills and experience for a level three role (please see candidate information pack) and the following role specific skills and experience:
Familiarity with the ITIL framework (qualification desirable) Experience in managing IT suppliers, including Microsoft, Dell, or ERP providers. Strong background in IT security and supplier onboarding processes. Exceptional leadership and communication skills, with the ability to engage at all organisational levels. A proactive approach with strong initiative and the ability to drive value from supplier relationships. Full, valid UK driving licence and access to a suitable vehicle. Desirable:
Hold, or be working towards, CIPS Advanced Certificate in Procurement and Supply Operations. Desirable:
Have proven experience of working with Procurement and Legal teams. Desirable:
Have experience of working within the corporate sector. Please note: we are unable to provide visa sponsorship for this role; therefore, you must have the right to work in the UK to submit an application for this role.
About The Company Our Reward and Benefits:
Working Style:
Hybrid working with 2 - 3 days in the office to support your work/life balance. Generous Annual Leave:
Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles). Pension Contributions:
Enjoy up to 9% employer contributions with our Defined Contribution scheme. Health Benefits and Perks:
Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card. Learning and Development:
Invest in your future with ongoing personal and professional growth opportunities. Family Support:
Policies designed to help you balance work and family life, including a new child payment. Wellbeing Matters:
Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs. Smarter Travel:
Save with our Cycle to Work and Car Benefit schemes. Giving Back:
Up to four paid volunteering days a year to support local causes that matter to you. About Us:
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.
We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
You can read more about Inclusion at LiveWest by visiting our website. #J-18808-Ljbffr
