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IT Support Desk Analyst Ringwood
IT Support Desk Analyst, Ringwood
Added 18 Dec 2024 Job Summary
Location:
Ringwood Salary:
£Dependent on experience Hours:
Monday – Friday; 8.30am – 5pm (1 hour lunch), 3 days working from home, 2 days in the office (days to be confirmed) Benefits for the IT Support Desk Analyst: 25 days holiday Hybrid working - 3 days working from home, 2 days in the office (days to be confirmed) Pension - Auto Enrolment - 6 % Employer and 2% Employee Parking Flexed holiday, Optional Cash Plan Training provided Aspire Jobs are delighted to be working with a well-established and growing Company based in Ringwood who are looking to recruit an IT Support Desk Analyst on a permanent basis. This vital role will ensure the operational delivery and maintenance of IT solutions across the organisation. Requirements of the IT Support Desk Analyst:
Experience within IT Support Background within 1st or 2nd level support Ability to troubleshoot and resolve problems Good communication skills Knowledge of Active Directory, MS Office, IBM/HCL Notes and Domino environment Ability to prioritise workload and maintain deadlines Excellent attention to detail Transport is essential due to regular travel to other sites Responsibilities of the IT Support Desk Analyst:
Provide 1st /2nd level support Troubleshoot and resolve problems Maintain existing infrastructure Resolve complex problems experienced by end users Ensure day to day IT facilities are available to all staff across all sites Analyse IT and communication activity Work closely with the IT Director to plan and implement IT strategy to ensure productivity is maintained across the business. Support training plans of the Company and provide training on IT
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IT Support Desk Analyst, Ringwood
Added 18 Dec 2024 Job Summary
Location:
Ringwood Salary:
£Dependent on experience Hours:
Monday – Friday; 8.30am – 5pm (1 hour lunch), 3 days working from home, 2 days in the office (days to be confirmed) Benefits for the IT Support Desk Analyst: 25 days holiday Hybrid working - 3 days working from home, 2 days in the office (days to be confirmed) Pension - Auto Enrolment - 6 % Employer and 2% Employee Parking Flexed holiday, Optional Cash Plan Training provided Aspire Jobs are delighted to be working with a well-established and growing Company based in Ringwood who are looking to recruit an IT Support Desk Analyst on a permanent basis. This vital role will ensure the operational delivery and maintenance of IT solutions across the organisation. Requirements of the IT Support Desk Analyst:
Experience within IT Support Background within 1st or 2nd level support Ability to troubleshoot and resolve problems Good communication skills Knowledge of Active Directory, MS Office, IBM/HCL Notes and Domino environment Ability to prioritise workload and maintain deadlines Excellent attention to detail Transport is essential due to regular travel to other sites Responsibilities of the IT Support Desk Analyst:
Provide 1st /2nd level support Troubleshoot and resolve problems Maintain existing infrastructure Resolve complex problems experienced by end users Ensure day to day IT facilities are available to all staff across all sites Analyse IT and communication activity Work closely with the IT Director to plan and implement IT strategy to ensure productivity is maintained across the business. Support training plans of the Company and provide training on IT
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