IT Support Engineer

IT Support Engineer Stoke-on-Trent Up to £27,000 + Excellent Benefits An exciting opportunity has arisen for an IT Support Engineer based in Stoke on Trent. This is an office-based role offering a salary of £27,000 per annum, plus a fantastic benefits package. The successful candidate will provide day-to-day support for internal IT systems, ensuring smooth operation and excellent customer service. This role is ideal for someone with experience in IT systems and cloud-based solutions, looking to make a tangible impact within a forward-thinking organisation. Duties & Responsibilities Provide Service Desk support assisting staff with IT system queries. Ensure incidents, service requests, and changes are managed and escalated according to SLA. Perform daily system checks and respond to alerts from monitoring systems. Manage and configure PCs, servers, and cloud-based phone systems, maintaining system standardization. Support onboarding and offboarding of staff, including IT inductions and training. What Experience is Required Previous experience in an IT support or systems administration role. Strong knowledge of Microsoft 365, Windows, and cloud-based IT systems. Experience in maintaining and configuring IT hardware and software inventory. Salary & Benefits Salary: £27,000 per annum. Excellent benefits package, including health, pension, and more. Location The role is based in Stoke on Trent and is easily commutable from surrounding towns including Stafford, Newcastle-under-Lyme, and Crewe. How to Apply To apply, please send your CV to Skye Mclellan of CV Screen in strict confidence.

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