We Are Redefining How People Approach Their Health
ZOE
is the science and nutrition company leading a movement to transform the health of millions. We exist because the food we eat is making us sick. Most of what we are taught about food is wrong.
ZOE runs the world’s largest nutrition science study to find scientifically proven solutions. Our randomized controlled trial of ZOE proves that if you eat the right food for your body, you can feel healthier in weeks and be on track for more healthy years.
ZOE can change the way you eat, feel, and live. We host world-leading scientists on our podcast and bring proven science to your plate with Daily30+, our 30+ plant supplement.
Over 100,000 people rely on ZOE Membership, our personalized nutrition program, to make smarter food choices. ZOE Membership turns complex science into clear step-by-step actions, helping you improve your health with every meal.
ZOE means
life
— and you can change your life with food.
Visit our career page and become a ZOEntist.
About The Team
The IT team at ZOE is the backbone of our operations and empowers ZOEntists worldwide to excel in a secure, efficient and enjoyable environment. We manage a diverse SaaS portfolio, provide robust technical support, maintain cybersecurity posture, and oversee hardware procurement across 20 countries. We are a lean, innovative team that takes pride in solving complex challenges, driving automation, and maintaining the high standards that keep ZOE running smoothly.
About The Role
As an IT Engineer, you will have contact with every aspect of IT at ZOE. This “full-stack” role involves operating simultaneously across the support and engineering domains. It requires a potent mix of technical aptitude and communication skills and the ability to be detail-oriented and exploratory, depending on the context.
Reporting to the Head of IT, this role offers the opportunity to get hands-on with many of the challenges directly relevant to modern-day IT within remote working, cloud-based environments. Given the team's small size, you will have genuine scope to develop your skills and experience in areas that may otherwise be inaccessible in larger IT organisations.
This role is most suitable for early-to-mid-career professionals with prior experience providing technical support, ideally in an environment remote from users. We are looking for someone who will continue to derive value from working in a technical support capacity but is eager to undertake more technical project work in a semi-autonomous environment.
We estimate the role’s time to be a 60% to 40% split between tech support and engineering work. This can grow or shrink in either direction depending on ZOE’s trajectory and the impact of future automation.
You will...
Resolve incoming technical support requests across numerous hardware, software, network and access management categories. Take ownership of business-as-usual activities such as onboarding, offboarding and procurement. Perform identity and access management (IAM) and configuration management of a SaaS portfolio containing over 100 applications. Actively participate in researching and evaluating new additions to our IT application stack, including working directly with vendors on POCs and implementations. Reduce time spent on repetitive tasks by pursuing and implementing new automation and integrations. Collaborate cross-functionally to implement improvements across the organisation. Be an adept communicator who can clearly explain and document technical concepts in written and video form. Cultivate a keen sense of when to collaborate or escalate and when to spend time solving problems yourself. Be a detail-oriented, organised thinker who values maximising the time you spend doing the right thing at the right time.
Your Skills...
Strong foundational knowledge of hardware, networking, and OS troubleshooting. Familiarity with MacOS and MDM systems such as Jamf, Kanji or Hexnode. Understanding of and familiarity with ITSM systems and ITIL concepts. Experience managing identity and access through IdPs such as Okta. Familiarity with SSO and provisioning protocols such as SAML and SCIM. Experience with Google Workspace.
A bonus if...
Knowledge of Apple Business Manager and DEP. Experience with Google Cloud Platform. Proficiency with scripting and command line tools. Knowledge of information security principles and privacy regulations such as GDPR. Familiarity with SaaS management platforms such as Trelica, Torii or Bettercloud.
Why Join ZOE?
At ZOE, we believe our team is the heart of everything we do. That’s why we’ve created a benefits package that reflects our mission, values, and commitment to
well-being, growth, and connection . Wherever you are in your journey, ZOE has got you covered with perks that support you personally and professionally. Ready to thrive with us?
Equal Opportunities at ZOE
We’re on a mission to create a
diverse and inclusive team
where everyone can bring their
authentic self
to work. If you need
accommodations
during the interview process, let us know. We’ll ensure you’re supported every step of the way.
Join Our Mission
At ZOE, we’re on a mission to improve the health of millions—and it starts with our people. Ready to unlock your potential and make an impact? Apply for this role and join us!
The experience, skills, and attributes listed above reflect what we believe will contribute to success in this role. If you're passionate about ZOE and the opportunity, but don't meet 100% of the criteria, we still encourage you to apply. We are committed to supporting growth and are happy to offer upskilling opportunities where possible. #J-18808-Ljbffr
ZOE
is the science and nutrition company leading a movement to transform the health of millions. We exist because the food we eat is making us sick. Most of what we are taught about food is wrong.
ZOE runs the world’s largest nutrition science study to find scientifically proven solutions. Our randomized controlled trial of ZOE proves that if you eat the right food for your body, you can feel healthier in weeks and be on track for more healthy years.
ZOE can change the way you eat, feel, and live. We host world-leading scientists on our podcast and bring proven science to your plate with Daily30+, our 30+ plant supplement.
Over 100,000 people rely on ZOE Membership, our personalized nutrition program, to make smarter food choices. ZOE Membership turns complex science into clear step-by-step actions, helping you improve your health with every meal.
ZOE means
life
— and you can change your life with food.
Visit our career page and become a ZOEntist.
About The Team
The IT team at ZOE is the backbone of our operations and empowers ZOEntists worldwide to excel in a secure, efficient and enjoyable environment. We manage a diverse SaaS portfolio, provide robust technical support, maintain cybersecurity posture, and oversee hardware procurement across 20 countries. We are a lean, innovative team that takes pride in solving complex challenges, driving automation, and maintaining the high standards that keep ZOE running smoothly.
About The Role
As an IT Engineer, you will have contact with every aspect of IT at ZOE. This “full-stack” role involves operating simultaneously across the support and engineering domains. It requires a potent mix of technical aptitude and communication skills and the ability to be detail-oriented and exploratory, depending on the context.
Reporting to the Head of IT, this role offers the opportunity to get hands-on with many of the challenges directly relevant to modern-day IT within remote working, cloud-based environments. Given the team's small size, you will have genuine scope to develop your skills and experience in areas that may otherwise be inaccessible in larger IT organisations.
This role is most suitable for early-to-mid-career professionals with prior experience providing technical support, ideally in an environment remote from users. We are looking for someone who will continue to derive value from working in a technical support capacity but is eager to undertake more technical project work in a semi-autonomous environment.
We estimate the role’s time to be a 60% to 40% split between tech support and engineering work. This can grow or shrink in either direction depending on ZOE’s trajectory and the impact of future automation.
You will...
Resolve incoming technical support requests across numerous hardware, software, network and access management categories. Take ownership of business-as-usual activities such as onboarding, offboarding and procurement. Perform identity and access management (IAM) and configuration management of a SaaS portfolio containing over 100 applications. Actively participate in researching and evaluating new additions to our IT application stack, including working directly with vendors on POCs and implementations. Reduce time spent on repetitive tasks by pursuing and implementing new automation and integrations. Collaborate cross-functionally to implement improvements across the organisation. Be an adept communicator who can clearly explain and document technical concepts in written and video form. Cultivate a keen sense of when to collaborate or escalate and when to spend time solving problems yourself. Be a detail-oriented, organised thinker who values maximising the time you spend doing the right thing at the right time.
Your Skills...
Strong foundational knowledge of hardware, networking, and OS troubleshooting. Familiarity with MacOS and MDM systems such as Jamf, Kanji or Hexnode. Understanding of and familiarity with ITSM systems and ITIL concepts. Experience managing identity and access through IdPs such as Okta. Familiarity with SSO and provisioning protocols such as SAML and SCIM. Experience with Google Workspace.
A bonus if...
Knowledge of Apple Business Manager and DEP. Experience with Google Cloud Platform. Proficiency with scripting and command line tools. Knowledge of information security principles and privacy regulations such as GDPR. Familiarity with SaaS management platforms such as Trelica, Torii or Bettercloud.
Why Join ZOE?
At ZOE, we believe our team is the heart of everything we do. That’s why we’ve created a benefits package that reflects our mission, values, and commitment to
well-being, growth, and connection . Wherever you are in your journey, ZOE has got you covered with perks that support you personally and professionally. Ready to thrive with us?
Equal Opportunities at ZOE
We’re on a mission to create a
diverse and inclusive team
where everyone can bring their
authentic self
to work. If you need
accommodations
during the interview process, let us know. We’ll ensure you’re supported every step of the way.
Join Our Mission
At ZOE, we’re on a mission to improve the health of millions—and it starts with our people. Ready to unlock your potential and make an impact? Apply for this role and join us!
The experience, skills, and attributes listed above reflect what we believe will contribute to success in this role. If you're passionate about ZOE and the opportunity, but don't meet 100% of the criteria, we still encourage you to apply. We are committed to supporting growth and are happy to offer upskilling opportunities where possible. #J-18808-Ljbffr
