I am currently looking for an IT Support Manager for an Ipswich-based client. This role combines service desk management, infrastructure management, and team management. Although there will be a small number of direct reports initially, you will be tasked with increasing the team size over the coming 12 months. The role is very much hands-on with 3rd line responsibilities. In addition to BAU work, there are numerous exciting projects to manage, including a complete IT estate build for a new location, implementation of a new recruitment system, and more. You will be responsible for sourcing and researching technologies and suitable systems.
Key Responsibilities:
Manage service desk operations and infrastructure. Oversee team management and growth. Lead exciting IT projects. Source and research appropriate technologies and systems. Minimum Requirements:
Awareness of IT operating standards and frameworks focused on cyber security standards and practices (e.g., Cyber Essentials/Plus, ISO27001). Extensive technical knowledge of Microsoft 365 and Azure Active Directory, ideally supported with relevant certifications. Company Benefits include (but are not limited to): Competitive Salary Probation completion bonus 10% yearly performance bonus Life Assurance (7x salary) 20 days holiday plus bank holidays and Christmas shutdown - holiday increases by 5 days after 1 year of service For a comprehensive job description and full technical matrix, please apply at your earliest convenience.
#J-18808-Ljbffr
Manage service desk operations and infrastructure. Oversee team management and growth. Lead exciting IT projects. Source and research appropriate technologies and systems. Minimum Requirements:
Awareness of IT operating standards and frameworks focused on cyber security standards and practices (e.g., Cyber Essentials/Plus, ISO27001). Extensive technical knowledge of Microsoft 365 and Azure Active Directory, ideally supported with relevant certifications. Company Benefits include (but are not limited to): Competitive Salary Probation completion bonus 10% yearly performance bonus Life Assurance (7x salary) 20 days holiday plus bank holidays and Christmas shutdown - holiday increases by 5 days after 1 year of service For a comprehensive job description and full technical matrix, please apply at your earliest convenience.
#J-18808-Ljbffr
