Leo Recruitment Limited - IT Recruitment Solutions
2nd Line Support Engineer
Salary:
Up to £32,000 (this salary may be slightly negotiable and can be discussed further, depending on your experience) Benefits You’ll Love: Profit Share Scheme:
Be part of the Employee Ownership Trust and share in the company’s success. Fully funded
certifications and training
(worth thousands!). Clear
career progression
pathways. Free on-site parking. Fun social events and team-building activities. Flexibility for remote working - you can work from home 2 days per week. Modern, well-equipped office designed for productivity and collaboration. Your Role in the Team: As a 2nd Line Support Engineer, you’ll be at the heart of the action: Device Setup: Manage end-to-end deployment for laptops, desktops, and tablets. Support Expertise: Handle and resolve IT support queries and service requests with confidence. Project Work: Participate in exciting IT projects and on-site support as needed. IT Administration: Track hardware/software installations and update configuration management records. What You’ll Bring to the Table: Proven hands-on 2nd Line Support experience in a service desk role. Expertise in Microsoft 365, Exchange Online, and Azure AD. Strong knowledge of Microsoft Server 2012+, DHCP/DNS, Group Policies, and networking fundamentals. A background in an IT MSP or customer-focused support environment is preferred. Driving Licence: A full UK licence (or working towards one) is required for occasional travel. Bonus skills: Familiarity with Firewalls, VMware/Hyper-V, Backups, or N-Able would be highly desirable. Location & Flexibility: There is the option for some flexible working and 2 days per week working from home. The office is based in Poole, Dorset, where you will be required to work 3 days per week, so you will need to live within an appropriate commutable distance. You’ll also have occasional opportunities to travel to client sites within the Dorset area. Working Hours: You'll work 8 hours per day within the core hours of 7:30am – 5:30pm. Shifts and patterns will be discussed during the interview to suit your lifestyle and the company’s needs. How to Apply: Take the next step in your career today! Click “Apply” now to join a company where your expertise will be valued, and your potential will be nurtured. Diversity & Inclusion: Leo Recruitment and our clients are dedicated to creating an inclusive and innovative future. We celebrate diversity and ensure a fair recruitment process for all. Don’t wait - your future starts here! Apply Now!
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Salary:
Up to £32,000 (this salary may be slightly negotiable and can be discussed further, depending on your experience) Benefits You’ll Love: Profit Share Scheme:
Be part of the Employee Ownership Trust and share in the company’s success. Fully funded
certifications and training
(worth thousands!). Clear
career progression
pathways. Free on-site parking. Fun social events and team-building activities. Flexibility for remote working - you can work from home 2 days per week. Modern, well-equipped office designed for productivity and collaboration. Your Role in the Team: As a 2nd Line Support Engineer, you’ll be at the heart of the action: Device Setup: Manage end-to-end deployment for laptops, desktops, and tablets. Support Expertise: Handle and resolve IT support queries and service requests with confidence. Project Work: Participate in exciting IT projects and on-site support as needed. IT Administration: Track hardware/software installations and update configuration management records. What You’ll Bring to the Table: Proven hands-on 2nd Line Support experience in a service desk role. Expertise in Microsoft 365, Exchange Online, and Azure AD. Strong knowledge of Microsoft Server 2012+, DHCP/DNS, Group Policies, and networking fundamentals. A background in an IT MSP or customer-focused support environment is preferred. Driving Licence: A full UK licence (or working towards one) is required for occasional travel. Bonus skills: Familiarity with Firewalls, VMware/Hyper-V, Backups, or N-Able would be highly desirable. Location & Flexibility: There is the option for some flexible working and 2 days per week working from home. The office is based in Poole, Dorset, where you will be required to work 3 days per week, so you will need to live within an appropriate commutable distance. You’ll also have occasional opportunities to travel to client sites within the Dorset area. Working Hours: You'll work 8 hours per day within the core hours of 7:30am – 5:30pm. Shifts and patterns will be discussed during the interview to suit your lifestyle and the company’s needs. How to Apply: Take the next step in your career today! Click “Apply” now to join a company where your expertise will be valued, and your potential will be nurtured. Diversity & Inclusion: Leo Recruitment and our clients are dedicated to creating an inclusive and innovative future. We celebrate diversity and ensure a fair recruitment process for all. Don’t wait - your future starts here! Apply Now!
#J-18808-Ljbffr
